Albeit relatively small, the rooms were clean and tidy. Staff members go beyond their ways to help and make the stay a pleasant one. Will come again.

Changed to the Georgian House at check in. Building was from 1840s, definitely could use come new pillows

The access was a bit of a pain, having to check-in at another hotel around the corner, before walking to where I was staying. No breakfast facilities in the building I stayed in. A very tight squeeze in the small bathroom.

Lovely clean (and very attractive) room. Staff very courteous and helpful.

The property needs renovated. The basement room walls need redone. There is cracks and damp spots. Smells!

Internet was excellent. However, I was not aware of airport shuttle service. We secured private taxi service.

Excellent location and the staff was so pleasant to deal with! If you enjoy a good walk you are able to get to some major attractions fairly quickly! Our room was clean and a cozy stay! Will be our go to place when visiting London! Couldn't recommend enough

Loved the convenience to the train and bus stations!!

Damp basement room with no ventilation .narrow curvy stairs

Convenient location to Victoria Station. Clean, tidy, quiet area. Has what you need for a brief overnight stay. Was in “basement room” - far more spacious than I was expecting. Quiet area. Short walk to station. No issues. Check in is via their sister hotel around the corner.

My new favorite London spot!

Everyone at the property was so nice!

This is one of the worst places I’ve ever stayed in my life. This is not a hotel, this is a very tiny room and a very unkept old house. At the time of arrival I asked for room service, that room service never came. The address on the website is not the same as the one for the reception which is a few blocks away. The bedding was not clean, and there are no elevator so you have to carry your luggage all the way up multiple flights of stairs. This is not a place I would ever stay in and I had to literally check out early because they did not change the bedding or provide extra towels after a long day.

Bower House is an annex so I didn't meet any staff after checking in. The room was pleasant. My only query was that in my 4 day stay, no one came to make the bed, clean the basin etc

The customer service is amazing it is a wonderful stay while in London!

Loved this hotel, fantastic staff, single room was great with an amazing bath and was very clean & comfortable. I was sorry my stay wasn't longer!

Nice clean property in nice area. No air-con but lots of fans provided and switched on when we got in the room. Strange system of having to check in and out at a different hotel on a different street around the corner.

we have just had 3 days at bower house.we thoroughly enjoyed our stay.our room was very clean with a comfortable bed.had everything in the room that you need from hairdryer to ironing board.would highley recommend 😀

Our room was in the basement. Very warm and humid, could have done with a dehumidifier. Also, asked for clean towels and garbage removal so they gave us clean towels but no one ever showed up to remove the dirty towels or change the garbage. We were there for four nights and no one checked on anything. The room was clean upon our arrival though so that was good. My sister had a room next door and they had much better air circulation and a larger window.

Lovely room , bath was stunning, Property was perfect for transport and everything was easy access. Will definitely stay again!