Frank
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The location for this property could not be better. You’re close to everything in Valetta but at the same time it’s incredibly quiet. The rooms are clean/simple and nothing fancy so be realistic in what you are getting and why you are getting it. For the price it’s worth it. The property should be more prompt in sending the confirmation details as a day before my trip I had no info. I do commend Hotels.com for their assistance in rectifying that. The only glitch with the property itself was the check in process as the buzzer code outside did not open the door. So I had to call someone. I figured out that it didn’t work because the front door has a second lock and if that lock is locked the buzzer does nothing to change that. Once I was able to get access and get my own key for the front door and my hotel door, the stay was seamless. The property should improve the instructions it gives and suggest using the key in the outer locked box when they first arrive if the buzzer code doesn’t work or just have someone on site when a guest arrives. Or update the front door. Overall the glitches didn’t take away from the vacation. The cleaning staff were kind and helpful.
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