The room we were allocated had not been cleaned and was full of rubbish. After complaining, we were relocated to another room. The room allocated did not have a mini kitchen as advertised in your pictures. I have a 2 year old child on antibiotics which required refrigeration and food warning facilities and that is why I chose your hotel. The receptionist was unable or unwilling to relocate us so we had to check out the following day as the facilities did not meet our needs. We had to cut our stay short and look for alternative accommodation elsewhere. We have been waiting for our refunds to be processed as at now. It was a very disappointing stay.

The Room is very warm.

Perfect for a visit to uni for a gig

Perfectly adequatd for a brief stay. Room a little small, but comfy and clean.

A clean room, comfortable bed and good views from my window. Happy with it, thank you

Air con unit was going most of the night, therefore not much sleep.

It is difficult to find the entrance to the hotel and you are expected to park five minutes away and drag your bags up and down a hill which is not great if you have accessibility issues. The noise of the shower room ventilation was very intrusive. We did not sleep well - the pillows were enormous and we were woken up by carousing students several times. Would not stay again.

Great hotel for a short stay (one night) if you have work - business in the University

WiFi was fast

Friendly reception staff, quick easy check in. Single en suite room suited my needs for attending a gig at the LCR 2 mins walk away. Shared kitchen with each room having a cupboard and fridge space allocated. Complimentary tea & coffee in the kitchen. Easy to get to by public transport. I took the train to Norwich and got the number 25 bus to the university (hotel is 3 mins walk from the stop) and back the next day to the station.

Stayed for one night in Feb for a gig at the LCR. Booked a single room..number 75. Check in was easy. Receptionist was friendly, knowledgeable and helpful. Have to get through an electronic door and then one you open with your room key, so it felt very secure. I found all areas spotless. Room was bigger than I was expecting, with a nice sized bathroom. Was supplied with 3 towels. Bed was clean and squishy with two comfortable pillows. It was heated nicely. The bathroom IS a wet room, but this wasn't an issue. Shower had lots of very hot water. Room cost just under £70, which I found to be very reasonable. Would definitely stay again. Bought a breakfast voucher for the Sportspark full English for £13. It was well cooked and huge.

There was pretty bad noise throughout the night as the Hotel chooses to rent out student rooms next to the Main Area for hotel guests. This does not work.

Lovely staff on check in / out This is our 2nd stay, room clean as always. Had a few issues with noise on either side of room, the other room we had seemed to have better sound proofing, as both sides were shouting , talking gone 11:30pm, thankfully calmed down, but this particular room the walls seemed paper thin. There is a notice saying if after midnight, to call security, might be an idea to make that time earlier? Overall a great location for visiting our Son, hopefully next time it will be a lot quieter, ir we fet a better sound proofing room?

Brilliant reception staff, nice room and comfy bed. Would recommend

I had a great stay! As always the room is lovely and clean with comfortable bedding and towels. The staff are amazing, Tina and the team always look after me so well.

The room was clean, the bed comfortable and cosy. No coffee or tea was available in the room despite the photos. I was warmly welcomed by reception but disappointed that photos did not show how basic the room but it was was warm. In the morning I mentioned the lack of tea or coffee and was offered some by Tina, an amazingly lovely lady. I chose chocolate and paid. She and I chatted for some time about loss and dealing with it. I will not be staying again though I would like to meet her again. It was supposed to be a respite break from driving almost daily to see my very ill husband in hospital. It is a place for the young and adventurous. I'm sorry that I am no longer either. My wrong choice at a bad time. My thanks to Tina for supporting me at a difficult time.

Once I got the right car park it was fairly easy to find the hotel, as I arrived late I hate to collect the key from security which wasn’t any problem, the room was basic but adequate for my stay, the free wifi was handy, I didn’t have breakfast

Great place to stay if you have a child at the Uni. Like being a student all over again (but with your own little en-suite bathroom).

This is my second stay, booked a double this time with tea making facility’s, very good, nice clean room, towels. Room was warm. Looking forward to more stays.

Nice room close to the lcr and my daughters accommodation block - so perfect