Clean room, plenty of space and bathroom was good size!!
Alex
with Children
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Our room was not well ventilated, carpet and room smelled musty and needed a deep clean.
Fan inoperable in the bathroom
Room was directly across from garbage/bin storage area that was cleared out starting at 4am and multiple hours thereafter. There should be some buffering of sound from the hotel to that area as it happens daily
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James
with Partner
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The stay was ok, the hotel rooms are starting to get a bit tired, no fridge, water pressure at the sink very slow, shower was good. You would expect better for the price.
Saleema
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Excellent stay
Angela
with Partner
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Very convenient car park above adjacent Waitrose, and across the road from Oran Mor where we were attending a wedding. We were allowed an early check in which was much appreciated and we had a refreshing drink from the open air bar downstairs. Clean room and a fan was provided as it was so warm. A very comfortable stay.
Lucy
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
I've stayed before and would stay again. They have a little bit of a monopoly being one
Marko
with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The room was clean. Unfortunatelly, we got a room with no view whatsoever. The staff was very helpful and friendly. Breakfast was excellent.
Stephanie
with Partner
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The location of this hotel is perfect however it is very dated and in clear need of a refurbishment for the rooms. Our first room had a stale smell with wallpaper coming off/bashed furniture the walls however staff were helpful in moving us.
The reception area is lovely and again staff were very helpful. The let down is the rooms & for some reason the air freshener they have throughout the halls is very overwhelming strong.
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Michael
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Great Hotel.
Excellent location.
Food was great, As was the bar.
Staff were friendly and helpful
only black mark was awful tv reception
Brian
with Partner
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Very comfy bed and decent shower. Wifi worked well. Didn’t have breakfast. Staff friendly and helpful. Hotel is in the perfect location for the West End of Glasgow. Been staying in the Grosvenor on and off for 40 years, it’s time to update for the next 40.
John
with Friends
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Stayed here only 1 night. Nicer hotel. Clean and well kept. Parking was a little unusual. It was on top of the garage of an apartment store next door. Had to take an elevator down to the first floor and walk out to the street through the market. Not really such a big deal. Odd for a nice hotel. Had a nice corner room with a decent view. Looked down on a main street with a bar right across. Was still a little noisy at midnight and had to close the windows. Breakfast was in an attached restaurant. Decent English breakfast buffet. Not bad. Not great. Convenient location. Friendly staff. Would not hesitate to recommend or stay here again.
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Mike
with Pet
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
WARNING: this hotel accepts dogs but is not dog friendly! I followed advice regarding access to certain areas with my dog. Despite this I was made to feel awkward and experienced rudeness from one particular staff member. I will not be visiting this hotel again.
David
with Partner
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Had a great one night stay. All staff were friendly and it’s in a great location.
The only downside is the traffic and late night party goers noise level.
Things didn’t really go quiet until about 4am so not much sleep.
Pamela
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Super stay
Nicola
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
"Had a wonderful stay at this hotel. The rooms were clean, spacious, and very comfortable. The staff were friendly, welcoming, and always happy to help. The location was excellent and convenient for getting around. Would stay here again.
Jodi
Family
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Okay stay for one night in Glasgow. The staff was very friendly. We had three rooms for our group - one was ok and two had some mold spots in the bathrooms. No in room refrigerators. Beds were decently comfortable and the rest of the room was clean despite older furnishings. The fans provided were nice since it was a warm night. We appreciated having parking available and location has easy access to the airport. We also enjoyed the beautiful botanical gardens across the street.
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David
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
X
Kenneth
with Partner
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
It presents as a high end hotel, but there were so many basic things missing.
A fridge. Accessible plugs. Air conditioning?
These would have been great and to be honest, they’re essential at a hotel that presents as luxurious.
The bed was hard and the room we stayed in - which faces towards Byres Road - had little to no ventilation and a terrible view towards a car park. Stains on carpets and furniture.
The bedding seemed to also be inside out.
Very strange hotel that’s far from what you’d expect these days. The faded Hilton sign says it all.
If you want stay in the west end, go elsewhere.
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Lynn
with Friends
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Lovely stay.
Reception staff excellent
Jeremy
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I have stayed at the Glasgow Grosvenor over the last four years. For what it is, it has become very expensive and the quality of the room was not reflected in this. Small and dingy.
Overall, I think the hotel has become tired looking and needs a refresh to make it brighter overall.