Amazing stay. Our air conditioning was meh BUT we figured we were just being annoying Americans so we bought a fan instead of complaining. Next day the staff reached out to us to ask if someone could come look at our air panel, aka we think someone cleaning our room noticed that we might be hot and went out of their way to mention it to someone else. After that, incredible nights of sleep. Might be a silly thing to be excited about, but it clearly means that the staff is invested in the experience. Pool was great, the attached restaurant was delicious (plus I could use my laptop and work there!), and the rooms were well kept and functional. And lastly, the surrounding area is amazing. Great bars/restaurants around, super close to the metro, and walkable to anywhere.

Hotel bastante cerca del centro, sin embargo no recibi un buen trato del personal, entiendo el área de recepción pudiese estar limpio.

First day was fine, but the second day was terrible. They did not have the rooms cleaned properly. Towels for the pool were out before noon, and the rooftop bar was closed so headed downstairs for drinks and was told there weren’t enough cups. Truly wouldn’t recommend.

The staff the best bit of the Hotel brilliant staff team make you so welcome

Breakfast was great.

Yummy fresh breakfast

Nos encantó volveremos

Great location. Clean hotel and friendly staff.

Clean , quiet , overall I very comfortable

Epic rooftop patio, excellent patio, neighborhood and breakfast. Coffee in room was great!

This is a v odd hotel. Prob fine if you’re a single traveler, or a young (small) couple or if you’re into strange hotels but if you have choices, you might choose otherwise. All over the hotel there are signs saying “where the @&$! city lives”. First it seemed funny - like a typo -then it all just felt sorta creepy. AC didn’t work/heat didn’t turn off. Room was unreal small and it looked over a very lit patio and mural that blasted light all night into the room. There were blackout curtains but, naturally, they wouldn't go all the way. It was only one night for us but a sorta funny “oh my god this hotel stinks” night.

The room was very Clean the staff especially Alicia was very friendly and welcoming recommending a great restaurant for us to eat . We were near endless amount of shops . This hotel was excellent.

The hotel staff were excellent! After a long overnight flight, I was able to get an early check in thanks to Claudia who was working at the front desk! The hotel was clean and the room was wonderful!

Great location, clean room, staff was friendly and helpful

Loved everything! Friendly service. Clean room. Perfect location. Good food.

Absolutely fantastic stay! Clean room, very friendly staff. Breakfast was very good value with lots of choice. Greatocation.wpuld definitely stay again

Rooms are too small. Most of the space is taken by a double bed.

Great hotel, great location with friendly, helpful staff. The room was compact but comfortable and clean and lots of choice for breakfast. It’s ideally located for exploring Madrid as well as for shopping. Would recommend and will stay again.

Great hotel! Modern, stylish and great staff!

Good location friendly staff clean room