It is very dirty and dusty. No ac in rooms. Mold in showers. Sheets had stains on them. Dust everywhere.

We had a fantastic stay at the Woodland Village. The lodges were lovely and the kids loved the little Lego hunt and treat in the room. Everything was clean and on “theme” and the little parks were great. The staff were really helpful. The only reason I haven’t rated excellent is: Airplane noise from Heathrow which obviously is no one’s fault. Breakfast was really poor. Just recooked rubbery food and a tiny continental selection. You’d think after the amount you pay they’d have a coffee machine as well but only instant unless you wanted to buy a Costa. The early access to the park was a bit of a shambles with lots of queues and no one really knowing what was going on. We also queued for the coastguard ride for 10 minutes in the early queue to then be told it was shut by which point the other early ride queues were all busy! A lovely stay just a few niggles.

Loved the stay here.

Lovely family stay although check in was quite chaotic unfortunately.

We stayed for 2 days and had a blast. Excellent facilities and the staff are great!

1

The Woodland lodge was very comfortable, a very good size for the 4 of us. Really liked the seating outside under the veranda. We would definitely book this again.

Breakfast was great just remember to book a time on the app

The property is beautiful - all the amenities and great playgrounds for the kids. Sign posting is terrible and staff responses are lacklustre at best.

The Woodland Village lodges are a great place for families to stay . The breakfast and food in the Clubhpuse was poor .

This was our 3rd stay at LEGOLAND but the first in the castle. Don’t feel the premium element is reflective of the high price tag. We had issues with the room electrics that staff did not sort even when we asked.

Free playroom Free water splash Free push trolley for kids in park Buffet Breakfast is limited not many choices

Family friendly

We stayed a night before a theme park visit the following morning - the hotel was easy to find, great parking and very clean. The only couple of things I would note - 1 - weirdly the outside of the lodge was really over grown and full of weeds! They have such an opportunity (and budget I imagine!) to properly landscape each outside space but unfortunately it looked really scruffy and not welcoming at all (loads of thistles too which would have been tricky if the kids had fallen into them) 2 - a distinct lack of mirrors! In the room there was one mirror in the bathroom but none in the main area so when using the hotel hairdryer I couldn't actually plug it in and it be long enough to see what I was doing. Another mirror in the main bedroom would have been helpful. Overall though the hotel was lovely, the kids loved the interactivity of getting the code to open the 'safe' and receiving a lego kit, too! The breakfast was adequate - we didn't book in advance enough for a table at a good time but we weren't in a rush to get in the park quite so early so that wasn't a problem for us. I assume on really busy days it would be recommended to book that early!

The rooms were not great. The bathroom wasn’t fully clean.

We had a fantastic time away at the castle hotel! Would highly recommend it to anyone! The castle is done up amazingly and the rooms are brilliant, very clean and well presented. Will definitely come again.

Couldn’t check in early because I didn’t receive the text message , I only had the itinerary / booking number and it wasn’t being aacceoted for self check in - it was unfortunate, my daughter wasn’t feeling well but gladly waited with me for an hour until we can be checked in. It’s better to book directly with the official website as it speeds up the check in process - witnessed a good number of people able to access their rooms early because of this. We got directions to our lodge, which was great. The shower was clean but when we closed the bathroom door, there were hairs and the floor was wet behind it . In the end, the bed was comfy and we just needed a clean enough space to rest and stay for the night,

Overpriced for what it was!! nearly £400 for one night!!

What a lovely clean lodge, and my grandson was kept occupied with the man play areas and Lego stations. The staff were very friendly and helpful. We will be returning 💖

Breakfast was not great.