The hotel itself is beautiful — modern, stylish, and surprisingly quiet even though my room was right next to the lift. The communal areas are bright and inviting. Unfortunately, the service didn’t match the quality of the space. On arrival the staff seemed moody and struggled with English, and I couldn’t pay for parking or even the soup I ordered (which was terrible). Checkout the next morning was chaotic: the receptionist’s laptop died, she was serving coffee while guests queued, and her attitude was quite rude and confrontational. It took far too long to pay and check out, which really overshadowed an otherwise lovely stay.

Staff were very helpful and efficient. Rooms and hotel are very modern with a good lounge and bar. Breakfast was nice with a reasonable choice. I would recommend it to anyone. Secure parking on site was reassuring. Very close to the train station but no issue with noise.

A very clean and efficiently run hotel with friendly staff and secure parking.

More parking and the ability to pre-book would be useful.

Parking good, breakfast good room clean but very basic. No fridge, no tea or coffee

Great hotel, nice and clean. Parking a big fuss, never any space left in the hotel car park (which I paid full price for every day) on a night, have to park in the car park out the back which is free. But doesn’t open till 9:30am so have to get someone to unlock the gate or you are stuck!

Very clean and modern new hotel. The bathroom is a bit small especially the area around the sink that is only the width of my hand.

Good hotel overall.. Staying there again..

Comfortable room and very good breakfast. Good car parking.

Hotel is exactly as you’d expect from an Ibis. It is a practical place to sleep. As the name makes clear it is right by the station. That is not a pleasant area and is at least a 15 minute walk from the beautiful centre of Bethune.

Staff are great. IBIS are efficient and practical and redoubtably unglamorous.

Perfect for overnight stay in Bethune. Lovely room with excellent shower, secure parking on site and delicious and plentiful breakfast. All staff were attentive and helpful. Can’t ask for much more!

The staff were friendly and helpful. The hotel was in a good location with safe parking. There is a limited food menu and a bar. An enjoyable stay. Would recommend.

Service was excellent from start to finish. The gentleman that greeted us was efficient and throughout our stay helped the other staff with english translation. We could not fault him, I just wish we had asked his name to add his name to this review, he was on duty every day we were staying at the hotel. The food available for breakfast was fantastic, tasty and so much choice. The meals in the evening was also delicious. The hotel is 1 minute from the train station. There is a car park avaiable for 10 euros per day. We would absolutely recommend this hotel & will definitely be staying their again

Great new hotel. Perfect for what we needed in this local area.

Chosen for electric car charging which we couldn’t get to work and hotel staff could not help. Also there was a charge for parking which was not declared on the advert.

Excellent hotel with fantastic fresh buffet breakfast. Exceptional value for money and customer service was personal and outstanding. A short walk to the town centre, parking onsite and midday checkout made for an extremely comfortable and relaxing stay. Merci beaucoup.

Very nice, comfortable room. Perfect stopover.

Excellent newish hotel with parking which is almost unheard of for a town centre.(10 euros extra). Clean and very central. No tea/coffee making facilities or water in room which I have never encountered in recent years.

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