It’s tired and resting on its laurels a bit, staff aren’t great and the whole place is in dire need of a refresh it’s pretty awful these days sadly
Donna
with Partner
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Overall great stay, staff were super helpful. Our room had air conditioning which in the heat had a god send!! Pre booked parking was easy to locate. Only issue was that there was no tea or coffee in the room but I had brought some with us so it didn't really matter.
Lewis
Friends and family with Friends
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The room was small and VERY VERY hot. The staff supplied some fans, but they just blowed the hot air around. Just outside the window were the fans for the restaurant downstairs, so there was extra heat and smells coming from there.
By the morning the temperate was ok, but it was an uncomfortable night and not a nice place to spend any time
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Alexander
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I booked a room specifically for the air conditioning on the two hottest nights of the week. I booked the room through Expedia and checked and double checked that the room was listed as having air conditioning. When I arrived I was told the room did not have air conditioning and none were available.
I had no other option to stay on such short notice and could not have got a refund anyway as it was booked through a third party.
This is completely unacceptable and, quite frankly, unforgivable.
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Ting
with Friends
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Amazing service and very friendly staff. Great view onto stree, love the sash window.
Paul
with Partner
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Very good stay , we were upgraded to a bigger room with Aircon , the staff were excellent and very helpful, the location is in the centre of Harrogate with parking, overall a very enjoyable stay , thank you Studley Hotel
James
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Staff were all very helpful and friendly. Food was very good. Hotel was well positioned to access all the main attractions of Harrogate. Car parking very limited and very tight for large cars. Room was adequate but cramped but bathroom was modern and well equipped. Shower over bath and as bath was deep getting in and out for small and older clients very difficult. Used cups and biscuits were not replenished from day to day. From previous reviews and ratings we were a little disappointed with the general interior of the hotel which to my mind did not constitute a 4 star rating
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Steve
with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The hotel is in a great location and we enjoyed our stay.
The only thing that left a mark was the bed, it was quite uncomfortable because it was not a double bed but one that was made up for two out of a single and what seemed to be a sort of pull out bed.
That was the only minor thing during what was otherwise a lovely stay!! We did highlight to staff and hopefully they will upgrade the bed.
Thank you to the staff who were brilliant !!!
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Derick
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
This is a lovely hotel, friendly & helpful staff, excellent breakfast which was de
Dan
with Partner
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Brilliant hotel
Janine
with Partner
10.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
We had a lovely relaxing 3 night stay at The Studley Hotel. Our room was clean, spacious & provided full amenities. The staff are very welcoming & efficient. We had breakfast served in our room which was spot on 👌. The Orchid Restaurant on the ground floor is superb. We would be delighted to stay here again 👍
David
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Lovely large room with a huge bed. Very comfortable with plenty of pillows. The bathroom also very spacious and has underfloor heating! Huge mirror with lightning and a radio. Our room also had a sink/kitchen area which was useful. The staff were helpful and friendly and we would not hesitate to stay again. Its very close to town centre and also has paid parking which is very convenient.
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Tonia
Business
8.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
Clean room, nice looking bar and restaurant, though I didn't use them. Mattress was hard as a rock though.
Sarah
Leisure with Friends
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Perfect location lovely room and great breakfast
Nigel
Business
10.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
Great hotel, great location, great restaurant too!
Andrew
6.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
The person at the front desk could not have been nicer or more helpful. However, the room we had in the eaves was only fit for hobbits. It did have a very good shower, which is always welcomed.
I'm sure the other rooms would be better.
Eleanor
Friends and family Family
10.0
/10
Reviewed 57 week(s) ago
Hotels.com verified review
Wonderful stay. The staff were very friendly and helpful. We got upgraded to an Executive room for free! Our room was very clean and comfortable. Had no problems with noise at all. We went and had a meal one night at the Orchid restaurant below, amazing tasty food. Would recommend to others to stay here.
Andrew
with Partner
10.0
/10
Reviewed 57 week(s) ago
Hotels.com verified review
Reception staff are excellent location is k perfect and love the restaurant
Jo
Business
6.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Parking was difficult, I needed EV charging so ended up parking at the Crowne plaza. The car park was too small and if you hadn’t booked you couldn’t park. Very basic bit clean. The breakfast was lovely
Peter
with Partner
8.0
/10
Reviewed 59 week(s) ago
Hotels.com verified review
We asked for a quiet room but were given no 14 which was right above a restaurant