Joseph
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
While the location is nice the parking is 10 minute walk up a steep hill. Even dropping off luggage is a challenge as it’s right at a very crowded tiny car park. Sadly Expedia sold us the Penthouse room (photos were of it) at a 50 pound discount yet when we got there we got a room with a small window mostly iverlooking the roof and kitchen smoke stack and just a tiny bit of the water. Not happy! Manager said Expedia does that and they have no control. He did take half off dinner but we would rather have had the room we were sold by as shown Expedia. The hotel should drop them instead of customers getting burned.
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