7.4
Pleasant
From 568 reviews
Cleanliness

7.6

Room Comfort

6.8

Service and Facilites

8.4

Traveler Reviews The Guv’nor

Number of reviews per page
20
40
Top reviews
Norm
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Our stay was pretty good. The meals were excellent at the pub. the only issue was the bed it was an old mattress and not at all level the one side of it was sagged and when laying on that side felt like you were gonna roll off the last time we stayed the bed was not at all like this
Dorothy L
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Thank you to the Gov’nor for the free breakfast vouchers. We didn’t use all of them because we chose to have variety at other establishments. I did treat myself to a new, smaller pillow as your 4 were way too large for a tummy sleeper. Hotel was centrally located for downtown accessibility. Did the job.
Tina
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was clean and the bed was so comfortable. The young lady who checked us in was so very polite and welcoming. My husband was hungry so we had supper at their pub. My husband assured me that the food was delicious as I slid my wings towards him as I was feeling unwell. At the end of our meal our server came to our table and explained that she had noticed that I was having a very bad day and had called her manager to see if they could do something nice for us. The manager had authorised for our meal to be complementary, on them. I protested and she insisted that they really wanted to to it and it had already been taken care of. It was such an unexpected act of kindness on her part to notice and to care enough to make a call. Just to make a stranger smile. To the management, thank you for your kindness and please know that your staff are your best asset and because of them The Guv'nor will be now be our hotel of choice.
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Bryan
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was sub-par, smelled of cigarette smoke and wet carpets. Over looked the dumpster. Nothing like the picture shown. The attached restaurant was top notch with great food and wonderful staff.
Francine
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We didn’t stay for breakfast!
Darrell
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Older property, clean, quiet,
Premila
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We only spent one night and it was ok for us. But if we are to spend few nights i would expect more reliable amenities ( Properly functioning bath tub, taps and fridge).
Cyrah
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

loved the jacuzzi tub!
Ali
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast all day was a very helpful!
Ralph
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room and bathroom weren’t cleaned for the week we were there The bed sheets weren’t changed for the week.
Janet
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stayed only one night as we had a flight to take first thing in the morning. We, unfortunately, missed the breakfast so we canbot comment. It was, however, a nice thought. The room was okay but the bathroom door needed some repair. The staff was very nice.
Jenni
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Restaurant and staff there were fantastic- food was great and LOVED the voucher for breakfast. Hotel needs some updates. When we arrived room and bathroom were clean but we stayed for 6 nights and had to ask for bed change and new towels. Shuttle to downtown would be great- even if there was a small charge. Also, need to make sure all the entry doors are locked, one at parking lot didn’t close or lock properly.
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Hanna
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very friendly and accommodating staff. Room was clean and had everything we needed. Handy to have a restaurant attached. Close enough to downtown but significantly cheaper in price than hotels downtown. Free breakfast in the morning was also lovely and prepared quickly- great food.
Salim
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I liked their breakfast system
Charlesly
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Unfortunately, the room had a musty/moldy smell and I had to find another hotel. The front desk clerk was lovely
William
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is old and tired. It needs a total updating. It was 15 C outside and we ran the AC full blast the entire time and the room was always 24 - 25 C. The bathroom fixtures were salvaged from the wreck of the titanic and the hot water was scalding, very easy to get scalded if you weren't careful. The hotel was in a convenient location for getting around St. John's. The breakfast in the adjacent pub (included with the room) was very good although it didn't offer a lot of options (yogurt, juice, fruit).
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Angela
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Older but great place to sleep
Bernard
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Super friendly staff and well located to use the local Metrobus system. Pub food is ok for a couple of days but we really missed our daily veggies and fruits so we just went to other restaurants close by. The room cleaning staff forgot to change our wet towels 2 or 3 times but we could easily resolve this directly with the receptionist. Thanks again for everything.
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Alden
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Unique styling
Asetha
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely spot!
Number of reviews per page
20
40