The check in clerk was AMAZING and very apologetic and accommodating. The house keeping staff however are NOT doing their job!! Our first room wasn't even cleaned at all. Lights on, tv on, bed unmade, towels in the bathtub. Went back and again, the check in clerk was very nice and gave us a new room. This room however obviously hadn't been swept and there was BROKEN GLASS on the floor in numerous spots throughout the suit (bathroom behind door, in front of mini fridge, between bed and nightstand, etc). We will not be staying here again, just not worth the headache.

Value is excellent. Location is easy to get in and out of town. About a 25 to 30 min walk to the downtown harbour area or 20 to the nearest shops. Parking is free, if you are visiting at john's, renting a car is the best option imo. The pub is okay, albeit pricey, however everything regarding food and drinks is pricey in this town for some reason. The rooms are clean and comfy, AC can be loud. Laundry on site, however the dryer doesn't dry very well. Staff are helpful and friendly.

Good central location, well kept old charm, clean, helpful and friendly staff....and great food.

Breakfast EXCELLENT

We liked the fact it’s an older building with lots of character. We were steps away from the restaurant that serves great food. We took an uber to the Mary Browns centre which is only a 10 minute drive. Everything was so close, yet it was quiet

Breakfasts were excellent

The room smelled of smoke. The floors, moulding & heater was not very clean. The toilet leaked from the base and the tub would not drain, when showering!

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bad service

The room was nice and the breakfast was delicious but the toilet area was tight

Not sure

Loved the on-site pub! The breakfast was fabulous and atmosphere decidedly NL.

Good location, close to the Avalon mall. Nice looking hotel, however the rooms had a bit of a stale smell; perhaps the carpet was old. Otherwise, very nice, clean rooms, good for a place to sleep. Restaurant on site had good food. Would stay there again.

Excellent breakfast, and the service great.

Enjoyed a few drink at the bar. Service was perfect.

Not clean, they put us to a dirty, dark and musty room, I asked help from the hotel.com chat room, and helped us right away to transfer to another room.

Breakfast and the waiters are excellent

The breakfast was absolutely amazing!!

Breakfast was excellent, staff were really friendly.

Very old and smells bad ( entire building )