9.0
Exceptional
From 206 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.6

Location

9.0

Service and Facilites

9.0

People often mention about NIVIA HOTEL
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Staff Friendliness (22)
Bedroom (15)
Hotel Area (15)
Accessibility (14)
Soundproof (14)
Variety (14)
Ambiance (13)
Room Space (12)
Bathroom (12)
Distance to City Center (11)
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Traveler Reviews NIVIA HOTEL

Number of reviews per page
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40
Customer reviews
H***s
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 day(s) ago
Ok... Very cool, strategic location.
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v***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
The hotel staff is very friendly... The rooms are clean and comfortable... Strategic location in the city center... However, the parking lot is not spacious enough.
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I***n
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
It was already 4:00 PM in the afternoon, but when I wanted to check in I was told to wait until 5:00 PM, the hotel was not ready.
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Marta S. T. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 3 week(s) ago
The room was comfortable, but it wasn't very clean because there were lots of tiny baby cockroaches crawling out from under the bed. Some even climbed onto the bed. The sheets were also less than clean. There were also several baby cockroaches in the bathroom.
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R***h
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 3 week(s) ago
This is not my first or second time to be at this hotel, but the female FO was not seems to be nice at all when entertaining their guest.
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T***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Everything was good: the rooms were comfortable, and the breakfast was delicious. It's worth a try.
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I***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 5 week(s) ago
The deluxe room bed is smaller and there is no kettle/water heater, so it is only enough for 1 night even though it is needed for 3 nights.
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R***h
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
The hotel's comfort wasn't what it had been in years past. While this wasn't my first time staying at the Nivia Hotel, this time it was definitely less than comfortable. The receptionist wasn't very friendly this morning, unlike previous times. They should improve their performance; if you're tired, rest instead of making a face.
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1 people find it helpful
Botax S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
I'm Andy Fransisco from Bogor, stayed at this hotel for 4 days... The staff is very friendly, the room is also very clean...
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1 people find it helpful
Marta S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
I'm really satisfied, I'll definitely come back here again.
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A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Great, can rest comfortably in this hotel
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1 people find it helpful
V***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 15 week(s) ago
The staff is ok.. friendly, the room is very small, it's hard to breathe, the sheets are dirty, full of spots.. used pillows smell, the food is not very varied...
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1 people find it helpful
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 21 week(s) ago
My experience staying at this hotel was very good, and it was worth the price. However, there were two things that I only gave it a 70. - The breakfast was all carbs, with no other variations, and the porridge also lacked salt. - The toilet smelled and the soap dispenser was hard to press.
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2 people find it helpful
N***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
The hotel is nice, even though the room is a bit small, but it's okay.
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3 people find it helpful
M***M
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
For the price offered, it is worth ordering.
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1 people find it helpful
Nur p. s.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
The hotel staff are friendly and very helpful.
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2 people find it helpful
A***i
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 35 week(s) ago
There was a slight issue during check-in because I didn't have cash, so I had to go out to find an ATM. Please consider adding payment via QR code or another method to make the deposit process easier. Otherwise, the hotel was quite good. Thank you.
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K***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 36 week(s) ago
The service is very good, but the shower doesn't work. Please improve the facilities.
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2 people find it helpful
M***N
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
Strategic location, easy to find culinary, GoFood, Grab, Maxim, the receptionist is very friendly and helpful.
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3 people find it helpful
C***I
icon-origin-TRAVELOKA
8.2
/10
Reviewed 41 week(s) ago
The hotel is clean, the staff and security guards are friendly.
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1 people find it helpful
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