Unfortunately I had a very distressing arrival but yhe hotel staff were fabulous, so kind and helpfuland helped me the best the could at the time, Francis and Nicholas you really are the best. The rooms was very clean although the shower could have had better water flow. I had one night that was fairly noisy until very early in the morning but the other nights were what you would expect staying in the centre of town. Plenty of good restaurants close by and very easy to get to main tourist spots. Breakfast had a good variety to chose from and was lovely and fresh. I had an early start one morning and they organised a packed breakkie to take with me. It is an older style hotel building so has no lift, but, the hotel staff carried my bag up the stairs for me which was good. Good exercise to walk up tge stairs daily, good for your cardio and I am in the older age bracket. I would certainly recommend to stay there.

Excellent location, modern and comfortable rooms, friendly staff, good breakfast. Note that the larger rooms are on the street side so there is noise until 22h.

The room was spotless, the hotel is in a great location, the bed was comfy, and the hotel even provided a boxed breakfast for the days we had to leave too early for the normal breakfast times.

If you are coming to Santiago you MUST stay here! The area is the best in Santiago - we felt so safe and there were so many walkable options for food and drink around. The hotel was spotlessly clean. Breakfast in the morning was fantastic - it is offered in the cafe just under the hotel. The guys on reception, Francis and Nicholas, are amazing. So kind, patient and go above and beyond. There is no lift in the hotel but they assisted us with luggage up and down. I couldn’t recommend this hotel highly enough. We were nervous coming to South America for the first time and staying at this wonderful hotel really changed all that in an instance

Great room and location. Excellent breakfast

Very spacious, very convinient, staff are very nice and kind

Great location and friendly helpful staff who are fluent in English

Fabulous location

Great hotel! Very centric, clean and comfortable room and great service and staff. Next door restaurant offered breakfast for hotel guests, the staff was super friendly and accommodating and breakfast and coffee were good. Would stay again and recommend.

I had to catch an early flight next morning and told the reception that I’ll miss the complementary breakfast. The receptionist arranged a to-go breakfast for me to be picked up upon checking out. That thoughtful gesture really made my day.

Room is clean and of decent size. The bed is soft, so expect to be tossed about when you turn over. The staff is very helpful, and genuinely care to provide service given the limited resources available. Breakfast starts relatively late, at 8:00, at the cafe next door. The hotel itself doesn’t have coffee machines. But able to provide continental breakfast and tea should you need it before the cafe opens. The area has endless restaurant and cafe options and touristic spots to explore.

This is a very nice and modern boutique hotel right off a street with multiple restaurants and cafes--one of the nicer areas of Santiago that I saw in my brief stay. Many of the museums are in walking distance. I'd highly recommend it for cleanliness, modern fixtures, and convenience.

Liked the design, people, and location. Area was loud at night

No Elevator in the building. Be prepared to lug up the luggage

Great location in a lovely area. The hotel doesn’t have a lift which made it a little difficult with bags (it does say this when booking) and the bathroom window could do with a blind so as not to wake you in the morning. Despite this we had a great stay and would recommend the hotel to others.

The staff was very helpful. We loved the provided breakfast. Hotel helped to coordinate the airport transportation. Stay was delightful.

Staff was great!

In a great area, very walkable, close to metro station! Bars and restaurants can be found throughout the neighborhood.

The area around the hotel was safe , plenty of things to see and do near civic center. The staff was very helpful and courteous at all times Andres help us arrange our tours and everything was excellent.

It was a nice area to stay in. Easy to get around.