9.0
Exceptional
From 287 reviews
Cleanliness

9.4

Room Comfort

8.6

Traveler Reviews Urban Inn

Number of reviews per page
20
40
Top reviews
Anne
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location, v near main station. Maybe not the best place for older people. No elevator. Lots of stairs. In apartment there are 2 steps. Need to be aware of them if you are going to the bathroom at night. Ran out of toilet paper😩 Cooking facilities good. Air conditioning fine. Clean. Bed was only about a foot of the ground. Communication was v good.
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Shannon
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The ac was in a small room as you enter but cut off from the large room with the beds for my family and I so it was very warm in this heatwave. Beds were nice. Ac worked well if we had been able to keep the door open to our side. The person sleeping in the entrance slept very well. Great location for walking to the old center area. Id go again but not in sweltering heat
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Leslie
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was clean. Very bare and other “beds” beside main bed were hard couches they laid bedding on. Bar adjacent was nice.
Gloria
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Self check-in and checkout. Very spacious room for family of 4 with teenagers. Useful fully stocked kitchenette with microwave and fridge. AC was a lifesaver during the heat wave. Overall great experience
clint
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The check-in experience was a challenge. The person that answered their urgent assistance line was difficult to communicate with. The beds were flat on the floor and the bathroom door would not open fully because of would hit the bed frame. Would not stay again.
Elisabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

A lovely room with a small but well equipped room. The Urban In. Was well placed between the station and old town. The hosts were very helpful.
Abby
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very clean unit and had great AC, especially with a heat wave during my time there.
Ginette
icon-with Partner
with Partner
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

the bed is bad the place not very clean to expensive for the room
Jennie
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The apartment was charming, beautifully refurbished. The location was prime, many places to dine, and easily walkable from the train station. Everything worked just fine. Two things downgraded the score from perfect. 1. (on me) we have several pieces of luggage, one extremely heavy, we are seniors, and there is no elevator. I forget that in Europe first floor does not mean ground floor. So factor that in. And 2. During an exchange with a rude cab driver, my checkin/checkout instructions got lost in the nethers of my phone. Staff was quick to respond with help checking in. But despite several requests for them to resend the information, which had many helpful tips as well as possibly checkout instructions, I never got a response. So I hope we checked out appropriately.
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Christine
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Great location. 7 minute walk to the train station. Shopping and sights close by.
Yvette
icon-Family
Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean inexpensive and convenient. The kitchenette was also very convenient.
Anton
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Great spacious room - we didn’t ski but definitely well equipped for those looking to do so
Joanna
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Quiet, clean, central. Great stay
Susanna
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Beautiful building spacious spotless great location
Adam
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Highly accommodating to our early arrival. The room was nice and tidy and well equipped for our needs. Wonderful spot!
Charles
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

There is no cool bar with wonderful views. We compared the hotel to staying in a youth hostel for frat boys wanting to crash and ski. We were on the third floor, no elevator, no checkin person. We had to call some mgr to figure out how to get our key. I don't know where that cool picture was taken, we never found it, but this hotel doesn't have it. Fake advertising!! We left early and ate our last night.
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David
4.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Check-in emails were confusing, and actual check-in details (pin number for room key) only arrived just before 5pm. We were extremely lucky there was a helpful cleaner on site, who helped make contact with the management to get access to the key. All emails say that they are available 24/7 for questions, but virtual support agents were very slow to respond.
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Robert
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Great place we had wonderful time Definitely highly recommended. We hope to get back there soon. Thanks
Christopher John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great stay
Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The room was great, had everything we needed and was very clean!
Number of reviews per page
20
40