The Risman Hotel

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Overall Ratings & Reviews The Risman Hotel

Traveloka (59)
Other sources (10)
9.1
Exceptional
From 59 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

8.8

Meal

8.7

Location

8.9

Service and Facilites

8.9

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Accessibility (2)
Staff Friendliness (1)
Activity Option (1)
Ambiance (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
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Traveler Reviews The Risman Hotel

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Customer reviews
Galuh H.
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Transit
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9.4
/10
Reviewed 2 week(s) ago
The hotel is strategically located near Soetta Airport. It's located inside a CBD shophouse. So far, it's still relatively new with a unique and fresh interior. Even though it's a 2-star hotel, it's commendable that the deluxe rooms have a Smart TV, and it's a big one. There's also a refrigerator and water heater in the room. Breakfast is apparently a la carte, meaning you order from the menu at the restaurant (a bar that's been converted into a restaurant). The menu is decent, but you have to wait for it to be fried/made. The taste isn't bad, but in terms of time, it's not worth it. There are several things I'd criticize here: because it's inside a shophouse, parking or picking up and dropping off the go-karts takes a long time, so you have to pay for parking (10 minutes if I'm not mistaken); the Wi-Fi and hot water are unstable (sometimes smooth, sometimes really slow), and one of the most important things is that there are lots of small cockroaches in the room, which automatically makes me feel uncomfortable. Please maintain the cleanliness.
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r***h
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Leisure
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9.4
/10
Reviewed 12 week(s) ago
The hotel staff was very friendly; we checked in at 11 PM and still received excellent service. There's an Alfamart right next to the hotel. There's a 40-inch smart TV, though. The coffee shop is a bit lacking, and there's no hot water when I tried to take a shower.
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1 people find it helpful
Herlena
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5.7
/10
Reviewed 26 week(s) ago
A short layover to unwind from an international flight back home ended up even more tired and dizzy, unable to sleep due to the noisy water flowing through the walls. I asked to move rooms so I could get a good night's sleep, but they told me I couldn't because the other rooms were the same, meaning management was aware of the problem. This isn't a 200-300 hotel. I paid 600 for the comfort I should have received.
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1 people find it helpful
F***y
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8.4
/10
Reviewed 27 week(s) ago
I stayed for 2 days but the sheets were not changed
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i***a
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9.4
/10
Reviewed 28 week(s) ago
The location is close to the airport. The staff is friendly. The rooms are fully equipped with ammunition, the design is nice, and the room is clean and comfortable. The breakfast menu is delicious.
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N***a
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8.7
/10
Reviewed 57 week(s) ago
The room was clean and fragrant and the design was modern. The hotel staff at the reception were very friendly and helpful, but the food was not very good and had to be ordered first and there were not many choices of food and no dessert.
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1 people find it helpful
a***t
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9.7
/10
Reviewed 59 week(s) ago
the food should probably have more variety
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1 people find it helpful
Y***a
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Transit
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9.7
/10
Reviewed 75 week(s) ago
It's fun, the service is good too, no regrets. Even though it's a bit far from where to go, it's fun.
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3 people find it helpful
D***n
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8.4
/10
Reviewed 77 week(s) ago
Please improve your service again
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1 people find it helpful
R***n
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10.0
/10
Reviewed 77 week(s) ago
The room is comfortable and clean, has a smart TV, only yesterday I asked for a late check out, it can't be done unlike other hotels but it's okay. Overall goods
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1 people find it helpful
E***d
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Leisure
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10.0
/10
Reviewed 83 week(s) ago
friendly staff, 50 thousand deposit, 4 star equivalent room. very comfortable. no hassle renting oakwood or gold coast apartment.
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5 people find it helpful
Accommodation's Reply
01 Jan 2025
Good morning, warm greetings from us at Risman Hotel, thank you for choosing Risman Hotel as your choice of accommodation.
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Bachtiar D.
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Transit
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10.0
/10
Reviewed 89 week(s) ago
This hotel is amazing, as far as my experience so far. The main thing is the service from the staff. Although still young but friendly, professional, and not opportunistic. I say that because the receptionist and restaurant staff gave us the option of afternoon meals/snacks when they found out we would check out at 4/5 am, where we had booked a room + breakfast. In my experience, usually, hotels do not give the option of changing breakfast even though they have paid for a room + breakfast. The location is quite quiet and clean. The condition of the room and hotel is clean and tidy. But unfortunately, the possibility of coming back here is small. Because the position of the toilet is facing away from the Qibla (exactly in line with the Qibla). I was in 305.
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2 people find it helpful
Accommodation's Reply
19 Nov 2024
Good morning, warm greetings from us Risman Hotel, thank you for choosing Risman Hotel as your hotel accommodation choice.
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I***o
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Transit
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8.2
/10
Reviewed 90 week(s) ago
It's good, but it's quite far from the airport. The bathroom is clean, the room is also nice, the view is also okay, it's comfortable if you bring children.
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1 people find it helpful
Accommodation's Reply
19 Nov 2024
Good morning, warm greetings from us at Risman Hotel, thank you for choosing Risman Hotel as your choice of accommodation.
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Indrawaty N.
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Transit
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9.4
/10
Reviewed 93 week(s) ago
The room is clean and bright. The AC is cold. The distance to the airport is also very close. It's worth it.
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1 people find it helpful
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Linda M.
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Staycation
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10.0
/10
Reviewed 113 week(s) ago
The staff from airport pick-up, security, receptionist are all friendly. The place is very clean, aesthetic and instagrammable for those who need a spot for photos. Suggestions for the restaurant could be to open longer, for example at 22.00.
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2 people find it helpful
F***s
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8.5
/10
Reviewed 121 week(s) ago
Not bad for a new hotel, but if possible lower the price.
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I***H
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7.1
/10
Reviewed 124 week(s) ago
Makanannya cuma dapet satu menu aja plus minum kirain ala carte. Sampai desert-desert juga gak dapet.
2 people find it helpful
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Ayuk D.
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10.0
/10
Reviewed 129 week(s) ago
Sempurna! Menginap di hotel the risman nyaman banget! Kamar bersih, staf ramah, makanan yang enak, harga yang sangat murah untuk menginap 3 malam, ada smart TV nya juga🥳!
2 people find it helpful
Zulkifli
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9.7
/10
Reviewed 144 week(s) ago
The rooms are simple and nice, suitable for those on a business trip.
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