Keith
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
When looking for options for this one-night stay, I had very little criteria (within budget, close to Paseo Milan and with off-street parking). I came across this location in the Palermo neighborhood for a very reasonable price. When I booked the stay, I was sent a message via Expedia with a link to pre-register. The online form was not terribly long but it required that I uploaded the front and back of my government issued ID. I completed the form about 15 minutes before arriving.
When I arrived, it was obvious that I although there were about 3 off-street parking spots. My compact pickup truck did not fit any of them because one of the apartments on the first floor had a room that bulged out into two out of the three spaces. Hence, I had to park on the street.
A code to enter the lobby and apartment was needed so I had to contact the owner via phone. The owner verbally gave me the code but since I had my hands full with fetching the luggage, I had to call her back. The designated room was unavailable and they asked me to take a room on the last floor (no elevators).
The icing on the cake was that the town's water utility had disconnected the water to perform repairs. I realize that the repairs were not within the control of the hotel. It was just the straw that drew the camel's back. The bed and pillows were comfortable. For guests accustomed to the AirBnB, none of this would be a problem.
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