Dear Dao L T, Thank you for your wonderful feedback! We are delighted to know that you had an excellent overall experience at Angsana Ho Tram. At the same time, we sincerely apologize for the delay in room service during the busy period. We understand that timely service is an important part of a comfortable stay. Your feedback will be shared with our relevant teams to review service coordination and response times, particularly during peak occupancy. Thank you for your understanding and valuable feedback. We look forward to welcoming you back for another excellent stay with us! Warmest regards, Vinh Tran General Manager

Dear Valued Guest, Thank you very much for choosing to stay at Banyan Tree Fushan. We are delighted that you enjoyed the amenities in your room, the breakfast buffet, and the spaciousness of the hotel. We also appreciate your compliments regarding the convenient electric shuttle service, which facilitates travel between the villas, the beach, restaurants, and the lobby. However, we take your feedback into consideration regarding the relatively long waiting time for the electric shuttle. We will discuss this with the relevant departments and work towards improving the service and waiting time, especially during peak hours. We look forward to welcoming you back again. We will continue to strive to provide you with an even more convenient and enjoyable experience. Thank you. Vinh Tran General Manager

Dear Mr./Ms. Kieu, Thank you so much for your wonderful review of your stay at Angsana Ho Tram ❤️ We are delighted to hear that your family, especially your two children, enjoyed their trip. All of our staff were honored to accommodate your dietary needs and prepare meals that met your preferences. We are also pleased that you enjoyed the room amenities, coffee, service, and the friendly and warm atmosphere. We are especially glad that your eldest child enjoyed the clean and crab-filled beach 😊 Thank you for appreciating the attentive service of our staff to guests who prioritize healthy eating. Your valuable feedback is a great encouragement to our kitchen and restaurant staff. We are also delighted to hear that you will be visiting us again with your grandparents. We hope to welcome your family back again and will do our best to provide an even more wonderful and memorable experience ❤️ Thank you again. Vinh Tran General Manager

Dear Guest, Thank you for choosing Angsana Ho Tram and taking the time to review your experience at our hotel. We are delighted to serve you and are even more grateful for your positive feedback and satisfaction in all aspects through your 5-star rating and compliments. This is truly a great source of encouragement for us to continuously improve the quality and customer service at Angsana Ho Tram. Thank you once again and we look forward to welcoming you back to our beautiful resort in the near future. Best regards, Angsana Ho Tram Team

Dear Guest, We would like to thank you for choosing our hotel services and taking the time to write a review and evaluate the quality of our services during your recent stay at Angsana Ho Tram Hotel. We are very happy that you had a pleasant and fulfilling stay at our hotel. With that review, we believe that you are truly satisfied with your experience here. Your satisfaction is truly a great source of motivation for us to constantly strive and improve our services. We are truly happy to receive this positive feedback from you and hope that in the future, you will continue to support and accompany us. Sincerely, Angsana Ho Tram Team

Dear Nguyen L.M.C, Thank you for sharing your experience at Angsana Ho Tram Resort. We are delighted to know that you are satisfied with the quality of the rooms and the attentive care from our staff. Your recognition is a great source of motivation for us to continue to improve the quality of our services. We would also like to acknowledge your sincere comments on the time of serving dishes and the distance between areas within the resort. With a spacious area and close natural space, we always try to support buggy cars for guests to move more comfortably. In addition, we will work with the culinary department to improve the service time and encourage guests to order in advance for a more complete experience. Once again, thank you for choosing Angsana Ho Tram. We look forward to welcoming you back soon! Sincerely, Angsana Ho Tram Team.