9.2
Exceptional
From 67 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.2

Traveler Reviews Hotel Aristo

Number of reviews per page
20
40
Top reviews
ROBERT
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff were very helpful and courteous - but it was disappointing that I had to request that my room was cleaned each morning - something I was not informed of on arrival and as a consequence meant that my room was not cleaned on my first morning. Location was certainly central - but a considerable distance from the railway station. As I was arriving by train from Warsaw, this was an important consideration - and one that Expedia should have highlighted. Breakfast good - Wi-Fi excellent.
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Ali
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Well located, comfortable, feels quite grand. Nice little find.
D.BENJAMIN
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The best pillows ever! I’ve stayed in hundreds of hotels - none better! I wanted to take a pillow with me for traveling. The hotel is also well put together and perfectly located.
Daniel
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Nice stay. Nice staff. Good location.
Popa
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

It was excellent.
Adam
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Overall a great property with excellent customer service and great location in center of the city with plenty of restaurants and bars to pick from. My only twonissues is that TV was missing a remoted and the pillows are way too small and flat.
David
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Very, very nice hotel. Breakfast is excellent. Room and bathroom are both excellent as well. It’s close to cafes, restaurants and the main Białystok town center.
Sanctus
icon-Business
Business
10.0
/10
Reviewed 163 week(s) ago

Expedia Group verified review

Great Hotel with friendly staff, I strongly recommend this hotel to anyone coming to Bilaystok!
Pawel
icon-Business
Business
8.0
/10
Reviewed 324 week(s) ago

Hotels.com verified review

All was perfect except for the restaurant being close after 8:00pm, but I believe that's temporary Covid repercussion. Hotel highly recommended.
Michael
icon-Friends and family with Friends
Friends and family with Friends
8.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

Was very difficult to find the apartment, when was dark better describtion would be appreciated
Verified traveler
10.0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

Very clean, definitely worth buying the breakfast, you do need to pay for printing at the reception desk (5 pages = 1 PLN), the hotel accepts only cards and Polish money and does not exchange currency. The hotels.com specials very nice, unfortunately I had a disability flare that I needed to stay an extra day so I had to move to a more expensive room and his pay the hotel directly because it is very full because it is a really good hotel. It's located right at the edge of The Pedestrian Zone and the three most common places to visit and it's convenient to both Rail and bus stations, so it's a great location but it's busy so if you get sick they will do their best but you we'll have to move rooms and pay full price. Otherwise an excellent experience, the breakfast is worse the extra cost. The hotel is accessible except there are three stairs up to the entrance and the staff are not allowed to help with wheelchairs only bags. Remember in Eastern Europe stuff may seem brisk but that's not meant to be rude just efficient, same as the stuff who speak only polish might avoid you or leave to find someone who knows your language because they don't wish to offend you by creating an awkward situation, an American guest was having trouble grasping the cultural differences why I mentioned in this. Hotel has good soundproofing but I recommend earplugs and eye masks due to the location the street can be noisy oh, there is climate control however if you want fresh air then byo sleep kit.
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Genady
icon-Family
Family
4.0
/10
Reviewed 382 week(s) ago

Hotels.com verified review

20.07.2019 REMINDER : Message number 4 shipping . Hello, dear representatives of the hotel Aristo. During the 11 / 07 /2019my wife and I stayed at your hotel. During our stay on 12/07/2019 around 10.00, going to the toilet, I caught my right foot on the marble step. - , but unfortunately it was in two parts. the center was broken. during the fall! I stretched my arms forward and the phone slid straight into the toilet. the door of the shower opened inside the shower. And it saved me from hitting. The hotel employee asked us to write a complaint. what we did. In the letter we described how this happened, and demanded compensation for the telephone and moral damage caused 200 euros. Where are the technical services of the hotel and what are they looking at? ? ? I hope for your caution and respect for hotel clients. Sincerely, Gennady Kuperman. P.S. I asked the hotel employee to go to the police! she answered no. probably it was my mistake. but better later than never .I would like to get an answer at what stage is my complaint, which I referred to the hotel administration. I will ask you to get an answer within seven days, otherwise I will have to contact my lawyer. I would not want this case to take an unpleasant turn and affect the reputation of your hotel. Photos are attached
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Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 396 week(s) ago

Expedia Group verified review

Confusion around half board. Hard to get information about how to book salon, I expected to be blue to do this at reception. Good location, huge room
John E
icon-with Friends
with Friends
10.0
/10
Reviewed 421 week(s) ago

Hotels.com verified review

A truly amazing hotel!! Impeccably designed and furnished with beautiful marble throughout and fine furnishings and a wonderful staff.
Eva
10.0
/10
Reviewed 431 week(s) ago

Hotels.com verified review

Good service, great location, good food, fabulous breakfast, and very clean
Verified traveler
8.0
/10
Reviewed 498 week(s) ago

Hotels.com verified review

Did not spend a lot of time in the hotel as it was a brief stay for business but it was clean, well appointed and very good value for money. The location was also convenient for the centre of town.
Verified traveler
8.0
/10
Reviewed 533 week(s) ago

Hotels.com verified review

Only stayed one night. Room was clean, if a bit cramped.
Jaakko
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

It was a great place. Breakfast was very good.
Agnieszka
icon-Business
Business
6.0
/10
Reviewed 285 week(s) ago

Hotels.com verified review

Hotel w bardzo dobrym miejscu, nie wart jednak swojej ceny. 265pln/noc to stanowczo zbyt wysoka cena na standard hotelu. Czajnik w pokoju, ale bez kawy. Śniadanie serwowane do pokoju, niewielka porcja i mały wybór.
Iwona
icon-Friends and family with Friends
Friends and family with Friends
8.0
/10
Reviewed 319 week(s) ago

Hotels.com verified review

Lokalizacja świetna, może być problem z zaparkowaniem (brak prywatnego parkingu). Dostaliśmy pokój na IIIp, ktory miał skosy w suficie, stanowiące zgrożenie dla głowy. ostrzegam przed tym. Poza tym czysto, obsługa miła, śniadanie smaczne.
Number of reviews per page
20
40