Even if it's a 3-star hotel, the hotel has a nice ambience. Staff are accommodating. Only the ice machine does not work. Overall experience is good.
Lynnette
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
CLean room, helpful and friendly staff, AC was great
Anthony
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The rooms were really clean, staff was very helpful, it would've been nice if there was an ironing board in the room and maybe a microwave, and loved the instant coffee and tea.
The only negative was the limited parking at hotel main entrance, There was ample parking in the lot below the hotel, but I have bad knees and it made walking up the stairs difficult.
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Michael
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great place to stay with very friendly and helpful staff.
Frances
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Staff were friendly & courteous. Hotel location was walking distance to other restaurants nearby. The laundry room & mini mart inside the hotel was a plus.
Kelcie
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Hotel Tano is our favorite place in Guam and became like home to us. The enitre staff are phenomenal, helpful, and kind. They make you feel happy to walk in through the door. The shop has all of the essentials and then some! The laundry is a very helpful addition. The location is fantastic and in a very walkable around, near to everything you'll need.
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Rgee
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Easy check in and friendly staff! Will come back. If your looking for budget friendly and convenient location, this place is perfect!!
Aileen
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Our stay at the hotel was pleasant and the staff was exceptional. The location was superb as well. For a family of four, having a kitchen, and washer/dryer in the unit helped immensely. I would absolutely recommend my friends with families to stay there.
Joseph
with Partner
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Our stay was before, during and after the Cat5 - great place for the price! The power stayed on, but the AC went out… could have been worse. The staff was great… I would return again, without hesitation. I’ve stayed at Crown Plaza Guam too, so I am familiar with the area. This place has a store that’s always open, laundry that is cheap, and a water boiling pot in the room!
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Brian
with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The rooms were nice, you can tell they actively work to improve the place.
The staff were awesome.
We got stuck here for typhoon Bavi of course there were some issues from it but overall it did very well and we were never uncomfortable despite the conditions outside.
Sheyvonne
with Children
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great customer service and very accommodating!
Christina
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Front Desk very helpful ,
Staff are very friendly
Housemaid always cleaning and no complains.Rooms are clean ,and ministore open 24 hrs ..Good place to rent , I'd do it again!!!
Joseph
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Overall, very good.
Lani
with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The staff are all friendly
Fredrick Kyle K
with Children
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
I loved how they have 24hr convenience store and laundry service. Rooms were very cleaned and had lots of daily necessities in the bathroom like shave comb etc. Staff to are very friendly and helpful. Definitely going to be my new hotel when I go to Guam!
TIEN TSAI
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Clean room, good air conditioning,and good service for staff.
Melvin A
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great hotel! Highly Recommend! Very clean and comfortable. Amenities are 5-STAR and staff are very friendly.
They have done a really great job with Prioritizing the Customer Experience at this hotel‼️ Kudos‼️👏👏👏👏👏
Kelcie
with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Hotel Tano is a favorite in Guam! We keep returning for the helpful staff, fantastic location, and overall environment. Very relaxing but close to all of the excitement. Convenient to lots of restaurant and shopping options. Very walkable area.
Patrick
with Partner
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Great value for the price. Right in the heart of Tumon. Glad to see it turned into a quality hotel.
Eugene
with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Room is pretty clean and staff are very helpful if you have any concerns. Location is nice close to the beach.