I felt bit outta place

Great place to stay for an overnighter. Clean, a small but good bathroom, strong and shower pressure.

Extremely unwelcoming person at the desk who didn't even bother to say "Hi" or "Welcome". Requested a late check out and the guy rudely replied with a "No". I have been Working as a hotel manager in Brisbane and never have I experienced such a check-in. Please raise your customer service standards.

Family members enjoyed the pool. Handy location.

The staff handed out room key without greeting the guest. There’s hairs on the bed sheets and pillow. The property is 2 kilometers away from the town center. I wonder how this motel is recommended on the top by the platform and why I have chosen it.

Nice place and clean.

I booked online but rang the staff direct an hour after booking to cancel, they were rude but said they would take care of it. More then a week later no refund, I emailed several times without resolution. Never received a refund or support.

Excellent

Good place across from the hospital. Coffee shop right outside

Place was very clean.

On check in I asked about "fresh" Milk. Was told it was in the fridge. No "Fresh" milk but little containers. No service to room over weekends - I do like fresh linen and towels. Considering the price I would have thought the above would be minimum.

Clean and felt very safe.

safe

Very convenient to the hospital, had a comfortable night's sleep, and the property was clean. The coffee from the espresso bar next door was excellent.

The room Itself was good with a good bed and great shower. The person on the reception desk was not very friendly and didnt really look like he wanted to be there. Not a good first impression.

Clean, quiet and good value for money

.

Reception staff just wonderful

Room was not serviced during the stay. TV remote didn't work properly. Smoke detector was missing from the room. Soap dispenser wasn't working. Lights tube missing from light fitting. No fresh linen or Clean Towels provided during stay.

Although the reception lady was nice and supportive however the room was dirty and found hairs on my bed which was disgusting , door handle was dirty …