7.4
Pleasant
From 627 reviews
Cleanliness

7.4

Room Comfort

7.4

Service and Facilites

8.0

Traveler Reviews Hotel Alila

Number of reviews per page
20
40
Top reviews
Janet
icon-with Pet
with Pet
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property needs an upgrade and the public places were dirty, luckily the room was much cleaner. No coffee maker which is bummer. Needed to go across street for this basic item...nothing in site. Staff is friendly...not bad for what you pay but the gardens need to be cleaned up, and common areas cleaned...carpets in halls got to go...musty odor
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Kirishanthi
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice view
Carey
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Large air conditioned room with mini fridge. It’s in a very central location for exploring the beautiful Laurentians . I went paddle boarding for a day on Lac St Dennis and there are lots of other great locations. 20 minute drive to the Cathedral town of St Jerome and it’s nice restaurants. Apparently there’s a brewpub restaurant very near and lots of opportunities for outdoor physical activities.
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Steve
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Really nice clerk and staff
Dominique
icon-with Partner
with Partner
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Always a pleasure to stay at this hotel. Staff is welcoming, rooms are clean and the price are more than affordable compared to other hotels in the area. They allow us to stay with our dog, which is the greatest thing about this hotel. 🐕
Mathieu
icon-with Partner
with Partner
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Well situated and good welcoming service.
Sandip
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Cheap and best
houssem
2.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Grande déception pour cet hôtel. Bain à remous payé en supplément mais inutilisable (commande enlevée/défectueuse). Chambre catastrophique : bestioles partout (insectes, araignées). Chauffage sec rendant l’air inconfortable, nuits agitées.
Jana
4.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Unfotunately, the hotel
Mila
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

It was perfect for a ski trip at st-sauveur
Jean
icon-with Partner
with Partner
6.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

It is average, at Check in the Room had not been Serviced from the previous guest, so we went out for dinner and when we came back the room was serviced. We spent 2 nights the next day there was no room service.
Sadi
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

I found a cockroach in the room :(, And the room smelled of moisture, the bed covers were dirty, air conditioning with very dirty filters. bathroom with accessories in poor condition : (
Chawki
icon-with Partner
with Partner
4.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Room had a small rock on the carpet that I stepped badly on it. They forget a part of the Vacum cleaner in the room. The shampoo sample and the bath soap in the bath top was too old and smell the old. I had to leave earlier then expected because I didn’t feel it was enough clean
Caleb
4.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The receptionist was very nice. The room was clean but the first floor smelt mouldy because of high humity. My son kept sneezing non stop as soon as we got there, we had to sleep with the window opened to let fresh air in.
Peter
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Wanted to get away from the heat and humidity of Charlotte. Located at 3300 ft the weather was real nice. We were only 2 + dog and the house is built for families. The pool table was fun. Nice house and location. On the neg - Dishwasher is broken, the utensils are cheap and falling apart and the thermometer resets to a preset set temp several times a day. Need instructions on how to override presets.
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Robert
icon-Business
Business
4.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Endroit dans la nature près d’un cours d’eau Propreté n’est pas de mise
NICOLE
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

No area for coffee or drinks
Rajwinder
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

It’s very smelly, bathroom was not clean also I saw some insects on bed. Hard to breathe, I wasted my money.
Joseph
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

No hot water available in the morning for showers!!
Maude
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Great location next to a river, very peaceful and incredibly friendly staff. The bed was clean and confortable, but the washroom was not so clean. Overall it was a very nice stay for the price.
Number of reviews per page
20
40