Location on the Lake side is excellent and only a few minutes from the boat station. The restaurant terrace right by the Lake is great. All the staff were really helpful. Air conditioning has been installed, but hadn't been commissioned at the time of our stay any will be beneficial in any hot weather. Our stay was half-board and although the standard was good, there was some repetition or variants of the same theme, during our week long stay. This was our second visit and would not hesitate to return.

No air conditioning No air ventilation Very mediocre breakfast Management doesn’t care We couldn’t stay in the room from 10 am to 10 pm- and after that also it was very difficult to sleep The pictures of the rooms on website are deceiving We booked superior room with balcony and window and we were given rooms has no window- doors were next to next rooms window - no privacy Terrible experience

Amazing!!

Perfect perfect perfect that’s all I can say.

Breakfast was excellent very filling. Gorgeous views and a really nice snack time. Coffee is available for free all day.

The breakfast was abaolsutely wonderful!!! The food was freshly made and excellent, the selections were plentiful. Our view was perfect and the room was very well maintained. Lisa, at the front desk, was hands down the kindest staff member. She went out of her way to give us recommendations and was very helpful.

It was wonderful Warm and pleasant The staff was helpful and thoughtful All our requests were fulfilled Will go again

Beautiful view from balcony. Hotel overall is was beautiful

Just a well designed beautiful, clean room with a lot of tension to detail. You can see that the management of this place pays attention to its guest. Great food, breakfast and dinner was superb with a little snack time between three and four pm! If you want a great spot to walk around or have majestic Alpine views and even hop on the ferry to Lucerne in just a few minutes

beautifully renovated hotel...very clean room and beautiful view from the terrace😍...dinner in the restaurant ...very friendly staff ...perfect weekend 👌

Staff and hotel perfect

My stay at Hotel Central Am See was amazing. The hotel is beautiful and the views from our room including our terrace were breathtaking. I would highly recommend staying here, for the view and the staff who were very friendly and welcoming. We were even able to use the swimming pool in October which was alot of fun. I already can’t wait to go back. Thank you Hotel Central for a wonderful visit.

Lake views amazing, not many food options around.

The view was a Fairy Tale. I’m from AZ so was to cold for me to go into the pool. The wait staff Nicholas and Matz made our stay very fun. Will plan another trip there someday.

The best

Such a beautiful hotel. Seems newly resonated. Great location. Walkable from the boat stop. Shocked they are a 3 star hotel. Would consider to be a 4 star easily. The pool was amazing with easy access to the lake. Would definitely make a trip back and stay again.

My wife and I had the best experience here!

Amazing trip and newly renovated hotel. Our room looked out on the lake and it was gorgeous. Would recommend staying here if you have a car and are wanting to visit Lucerne. Glad we stayed here versus the bigger city.

Not only was the area beautiful. The hotel was perfect, the room with the balcony view was breathtaking. The staff was all professional and friendly. All 5 stars.

Hotel advertises "Self-parking costs CHF 8 per day with in/out privileges". This lead us (and other guests we spoke to) to believe the hotel had a car park. It doesn't. It has an arrangement in a public car park next door. Arrive back and find there are no spaces - tough. Front desk clerk suggested we use parking spaces in the road that were too narrow for a standard saloon car, then when I pointed out several spaces around their property that could be parked upon he threatened to have me towed. This was totally at odds with the previous night where another desk clerk had bent over backwards to be helpful. The next morning I found cars parked on their property under trees in unmarked bays "those are for staff only" the receptionist said, I would have to move my car from the short stay car park next door and park it in a multi-story garage 1 km by road and 400m up hill on foot as after 8am I would be towed. Not "parking with in/out privileges". Whilst I was there, at least two other guests complained about the parking and were told that it was down to hotels.com and not the front desk - yet between booking and arrival the hotel had updated the parking charge on that site and left in the wording that it had in/out privileges. A major harassment and the rudeness of the staff made this an unpleasant experience... Room OK but air con fitted but inoperative which given heat wasn't good. Room not however as photographed, bathroom half the size. Fawlty Towers experience.