Lack of support from the staff. Being guests of the hotel we were more ignored than lunch goers. We won’t come back

All good

Phenomenal location and first class property in every respect. Elegant dining and everything was well prepared and presented. Comfortable and spacious room with all amenities. Time didn’t allow us to sample the spa offerings but I’ve no doubt they’re remarkable as well. Would definitely stay here again.

What a wonderful retreat place...so beautiful and so many offerings!

Very quick stay, found the front desk staff to be friendly and super helpful. Would not hesitate to stay there again.

Great stay at LCdF in this hotel. Really enjoy the sauna, relaxation room, pool and spa. Everything out of this world!

There are no alternative 4-star hotels in this town with equivalent facilities of spa and restaurant and outdoor grill haus. Hence the "monopoly". Alas, for a 4-star hotel, it has no cool air conditioning. There is a thermostat on the wall set to 20°C minimum AND maximum temperatures. That sounds wonderful, except nothing happens as there is no cool air outlet and the room temperature showed 26°C, which matched the weather report. That is the "hot" part of this review. You can open the patio door for outside air to circulate but it's also at 26°C. Also, flies and other insects can get in to dive at you. It is Switzerland after all, and the cows are in the next field, fully equipped with flies. I've stayed here both in Winter and late Summer. Temperature control is much better in Winter.

Good hotel. Nice staff.

Excellent restaurant, modern rooms with minimalist design. Bar area lacks atmosphere. Currently undergoing a major development to add a health spa, so construction work kicks off at 8.30 each morning. A few km from the town so best to have some transport with you.

Just terrific. Clean, good breakfast, excellent service, front rooms have views of the city and meadows across the valley of a few watchmakers

Good family run hotel, good restaurant, pleasant location out of town in farmland and woodland surroundings.

OK hotel, expensive, but it is Switzerland!

The hotel was a little hard to find, up a narrow road above the town, but worth the effort. Very helpful receptionist and nice room. Managed to get by speaking English but French would make it easier. Good Wi-Fi.

Die Bademöglichkeiten drinnen und draussen (mit Sprudeldüsen) sind das Highlight des Hotels. Die Lage ist erhöht über der Stadt La-Chaux-de-Fonds und mit viel Ruhe und Ausblick. Die Zimmer sind etwas in die Jahre gekommen: Keine Klimaanlage, keine begehbare Duschen (nur alte, sehr kleine Duschwannen); hier erwartet man für die aufgerufenen Preise einen besseren Komfort. Die Qualität der Speisen im hoteleigenen Restaurant ist makellos, die Preise sind angemessen. Das Frühstücksbuffet ist zwar nicht üppig, aber alle Produkte sind von hoher Qualität. Nur das Besteck und die Teller waren teilweise noch mit Essensresten der Vorbenutzer verunreinigt, schade. Die hoteleigenen Parkplätze kosten extra; wer ParkingPay hat, kann auf denselben Parkplätzen meist günstiger sein Fahrzeug abstellen.

Very nice hotel, didn’t try the spa. Restaurant was also very very good,

Very quiet hotel, staff is very friendly and highly competent. they have a spa and a restaurant on a high level. the entire hotel is quite big and if it was to me, it could use a bit of a refurbishment. Rooms are clean and beds are comfy but could use a brush up. No big thing though as I slept very vell. Breakfast is very nice, would deffo stay there again.

Ingen AC på rummet men jag sov med öppen balkongdörr och det var lagomvarmt 03 på natten. I övrigt ett fantastiskt hotell med fin restaurang med riktigt god mat.

La chambre ressemble que partiellement aux photos et la salle de bain est vraiment pas belle avec encore une baignoire. Beaucoup trop chère. On aurait dû aller sur Neuchâtel même. Dommage.

Super SPA

Dans l’ensemble tout c’est très bien passer, le personnel tres sympathique, le fitness et le wellness top. Par contre le déjeuner étais compris dedans mais il étais vraiment petit et si on voulais des choses en plus tout étais en supplément donc un peu dommage et l’emplacement de l’hôtel en hiver et un peu compliquer si on as pas une bonne voiture. Mais sinon c’est vraiment un chouette hôtel avec des paysages juste magnifiques.