We enjoyed our stay in Quebec City and this property was quite nice. We found the location perfect.
Our room was on the 5th (top) floor and the elevator was not functioning.
The city is walkable but has a lot of stair and hills to climb. Any time we wanted freshen up or get ready to go out to lunch or dinner, we had to climb to the 5th floor. The last climb of the day felt particularly tough.
I'd contact the property to either confirm a functional elevator or a room on a lower floor.