The staff was very helpful. They reserved a table for us for a folklore dinner show at Balcones de Puno restaurant. They also arranged a taxi tour to Juli.

Well located, very friendly and helpful staff, spacy rooms with good shower.

We stayed for two nights. Our room was clean, plenty of hot water, and check in was a breeze. The front desk was very friendly and gave lots of information. The breakfast staff was also very helpful and the food was good. Our only complaint was that it was a little cold at night. Overall, great value hotel!

I contacted the hotel for bus terminal pickup for 4h30am which I didnt feel safe taking a taxi at this time. They said everything was confirmed but never came back with how much it would cost (which i realized was actually a 6 sol ride). We arrived as planned at 4h30 am and after 15 minutes of running around the terminal for someone with our name on it as they said, we finally took a taxi outside. I know this is Peru and shame on me for not speaking spanish but was very hard getting understood at the reception in english which I would have appreciated but like I said, shame on me. Finally, we tried to have a collectivo pick us up at the hotel before our flight in Juliaca. When told our flight was at 14h45, they booked a collectivo for 12h00 telling us we would have plenty of time to travel and take our flight. 12h30 our collectivo finally arrives after numerous calls from the desk. It was actually beginning the pick-up round and took us for a 40 minutes ride across town picking passengers. After some peru driving, we got at the airport moments before they were calling for boarding. We weren't late, but did not appreciate the stress of missing the flight and the money for new flights. Hotel was quiet and as anticipated.

Great staff and clean, spacious rooms (though a bit drafty at night). One of the staff members went with me to the pharmacy when I mentioned that I was not feeling well, really appreciate the personable touch. Also, the breakfast was yummy!

Nice hot water. Nice breakfast. I only spend a few hours sleeping there before my next bus. I didn’t even try the WiFi.

The beds were very comfortable and the room was clean. The desk staff were very helpful with arranging our drive to Juliaca airport

This hotel was lovely. We only stayed in Puno a few days, but thought Cantuta was a great place. The inn is cozy with a nice breakfast. The staff was incredibly friendly and helpful. Oh, and the bed was super comfortable!

Great staff! Hotel within walking distance of the port and the main square.

Great value! Basic hotel with very helpful staff. Building doesn't have heat but rooms have a space heater. Nice hot water showers.

Friendly staff. Big beds. Good location. Excellent Breakfast.

Really great helpful staff, oxygen in the lobby. Very cold this time of year at night so be prepared.

All the staff are lovely and nothing is too much trouble, really lovely people. Breakfast was good and fresh items were cooked to order. Room was dated and beds reasonably comfortable. The hotel is 10 minute walk to the main plaza in a reasonably safe area. When considering 2 nights cost $70 I would recommend this hotel for its staff alone

My boyfriend and I stayed overnight in this hotel in Puno. The room was comfortable. It was within walking distance to the plaza and Lake Titicaca. We had to leave early in the morning, though, so weren't able to take the complimentary breakfast.

I had a great stay at Cantuta Inn. The beds were large and comfortable and the breakfast was great, with eggs made fresh to order. But the best part of my stay was undoubtedly the staff. They helped me arrange a complicated tour and homestay on Isla Taquile in Lago Titicaca and went to great lengths to respond to every request. I was really impressed with how kind, patient, and friendly they were. 5 star stay--couldn't recommend it highly enough!

It is close to main sqaure and downtown, good value for money

Hotel staff is extremely helpful and kind. Helped arrange local tour, kept my luggages, gave many suggestion of where to go. There's oxygen in the lobby if anyone in need. I felt save and taken care of.

Great staff, room, and breakfast. Helped make our time in Puno very fun and convenient.

Hotel host went above and beyond in helping us with private transfer from La Paz making sure the transfer was safe and quick. Service was top notch and would definitely recommend this hotel.

Very helpful owner, great communication, booked trips for us with out pressuring us. Safe area, close to most things.