Clean room

We enjoyed our stay. Staff were friendly and efficient. Couldn't fault them. Room was perhaps a little tired, although the bathroom was good and clean. The only issue we had was on the day of checkout some horrendous drilling started above our room before 9am. We intended to stay close to our checkout time of 11am, but had to leave before 9:30am as the noise was so bad. When I spoke to reception, they without any issue took some money off our bill as compensation. Am sure they would have moved us if we were staying longer. Was happy with how this was resolved.

Well-situated hotel, deluxe room was very comfortable with very fast wifi and fabulous Elemis toiletries. The cathedral view was spectacular. The only gripe was the noise of the extractor fans at the back of the property and the room was too hot! It's a complaint I have about a lot of hotels, unfortunately.

Breakfast and Staff wonderful

No parking . Their own parking across the road was £10 per night. The breakfast let our stay down. The staff repeatedly got the orders wrong and the cooked breakfast was very poor quality. I don’t recommend the vegetarian breakfast. The lamps on the tables need removing as they are at eye level and you can’t see each other!

What was previously a slightly shabby hotel has been renovated to a very high standard. Bedrooms and public rooms are excellent and very good value overnight stay.

Lovely hotel, beautifully decorated. Attentive and polite staff. We had dinner in their Antlers restaurant twice and it was first class but not cheap. Central location beside the cathedral. Secure car parking.

The hotel was a traditional - slightly dated English town hotel. Good quality but dated. The dinner in the restaurant was disappointing - fish and burger overcooked and overall experience underwhelming!

We had a lovely stay and the hotel is gorgeous. We loved the old style bar and the decor in the rooms. There were, however, a few flaws which would be worth mentioning considering it is not a cheap hotel. Firstly, there was only one person on reception so we were queuing for a while to check in / out and there was no visible key drop. Secondly, throughout the hotel we noticed unfinished repairs and things that needed fixing such as toilet roll holder falling off the wall and a wall on the staircase covered in filler that hadn't been concealed. We booked separately as 3 couples and all three of our rooms was different and didn’t accurately reflect the prices we each paid, for example, our room cost the same as our friends but was significantly bigger with better views. Lastly, the breakfast service was really poor. We were in the breakfast room for an hour and we had to wait about 20 minutes for coffee and toast then the breakfast came and our friends coffee did not come until we were almost finished with the breakfast and their toast did not come until we had all finished breakfast so was not eaten. Staff never checked that we all had cutlery or crockery so we did have to ask a few times for an extra set of cutlery and a cup and saucer. The service was very slow and the food was average which is disappointing for £19.95 per person. Overall, we enjoyed our stay there and our day in Lincoln and would like to stay there again if we got a good deal price and we loved the room.

Old fashioned charm at its very best. A treat to stay here.

The whole stay was excellent

We were delighted with our choice of hotel; excellent location, delightful room with additional heater if required, coffee machine and exceptional soft furnishings. The bar was buzzing during our stay providing a very upbeat atmosphere and, in addition, there was a bar reserved for residents. Virtually everything was spot on though I felt the service at breakfast could be much improved. This was our one disappointment; the breakfast itself was excellent but someone needs to take responsibility for ensuring the buffet breakfast items are replenished on a regular basis.

Replace awful milk sachets with small flask of milk in fridge? Less plastic waste. Slightly baffling TV setup

Great location and very clean and comfortable

The staff at the White Hart have been incredibly kind and considerate in all communucation. Very positive experience. Would highly recommend.

Room was Comfortable Except there wasn't a light in the Wardrobe So it was quite Dark

Shower on/off button sticking Kitchen extractor fan adjacent to window so no need for an alarm clock after 05:55

Clean room with bath overlooking cathedral. Room a little dated, but lots of great amenities. Central and great location.

Very nice hotel in Bailgate, we will return here on our next visit to Lincoln. A special mention for Chris who located an important lost letter for my wife and sent it to us the next day. The White Hart also has a great restaurant.

Great place to stay, the room was amazing, the bathroom was wonderful. Only slight let down was breakfast as the staff took ages to came and get my order and they start clearing everything bang in 11, without even asking the 2 remaining couples in the restaurant if they have finished. Either then that was great. Had dinner at the restaurant and it was great, the food was tasty, fresh and well worth the money. I will recommend and will return.