I***a

Leisure

9.1

/10

Reviewed 5 day(s) ago

During check-in, I was assisted by Silvy and Samuel. The process went quickly, and I received a surprise free upgrade. The security team was also friendly and accommodating. The room was quite clean. Yesterday, I also tried the a la carte duck and chicken betutu, but the taste was almost the same, and the chili sauce was too salty. Breakfast had a wide variety of options, with good flavors.

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Accommodation's Reply

06 Nov 2026

Dear Gentlemen/Ladies, Thank you for the opportunity to review Horizon Resort Dieng and for allowing us to respond to your review regarding your stay at Horizon Resort Dieng. We are very sorry that you were not satisfied with your food and beverage experience. We understand that this was not the standard we expect. We have discussed this issue with our team and will take steps to improve to ensure that such an issue does not occur again in the future. We hope to welcome you back in the future and provide you with a better experience. Thank you for your valuable feedback and comments. We will continue to strive to improve the quality of our service. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng

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sintha j.

10.0

/10

Reviewed 6 day(s) ago

The hotel is very comfortable, with excellent facilities, child-friendly, beautiful views, close to tourist attractions, and a delicious breakfast. I'll definitely be back.

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Accommodation's Reply

06 Nov 2026

Dear Mr. Sindha, Thank you for your positive review of your stay at Horizon Resort Dieng! We are delighted to hear that you were impressed with the cleanliness of the room, the service, and the views at Horizon Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with a similarly excellent experience. Thank you for trusting Horizon Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng

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Adhisara K.

Leisure

9.1

/10

Reviewed 7 day(s) ago

The best option to get closer to Dieng, in the middle between Menjer Lake and Dieng Plateau. The room was spacious but the bathroom design seemed lacking, no separate bath shower, water everywhere. The breakfast was just fine for a 3-star hotel but the view was amazing. They have a 360 rooftop that is perfect for sunrise and sunset.

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Accommodation's Reply

06 Nov 2026

Dear Ms. Athitiya, Thank you for the opportunity to review Horizon Resort Dieng and for allowing us to respond to your review regarding your stay at Horizon Resort Dieng. We are very sorry that you were dissatisfied with our facilities. We understand that this was not the standard we expect. We have discussed this issue with our team and will take steps to improve it to ensure that such an issue does not occur again in the future. We hope to welcome you back in the future and provide you with a better experience. Thank you for your constructive feedback and suggestions. We will continue to strive to improve the quality of our service. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng

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Verified Traveler

Leisure

10.0

/10

Reviewed 2 week(s) ago

The staff is very friendly and helpful in many ways, thank you.

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Accommodation's Reply

06 Nov 2026

Dear Gentlemen/Ladies, Thank you for your positive review regarding your stay at Horison Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the rooms, the service, and the views at Horison Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with another excellent experience. Thank you for your trust in Horison Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horison Resort Dieng

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A***a

Leisure

10.0

/10

Reviewed 2 week(s) ago

Got a luxury room. It was amazing. The staff were all very friendly, and the breakfast was complete and delicious. The hotel is located close to the Tambi tea plantation.

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Accommodation's Reply

06 Nov 2026

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Verified Traveler

Staycation

10.0

/10

Reviewed 3 week(s) ago

The view is very nice, my wife and I enjoy staying here.

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Accommodation's Reply

06 Nov 2026

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Stefanny D.

10.0

/10

Reviewed 3 week(s) ago

I've been here three times, and it never disappoints. Overall, it's good. Highly recommended.

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1 people find it helpful

Accommodation's Reply

06 Nov 2026

Dear Stephanie, Thank you for your positive review of your stay at Horison Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the room, the service, and the view at Horison Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with another excellent experience. Thank you for your trust in Horison Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horison Resort Dieng

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A***l

Leisure

10.0

/10

Reviewed 3 week(s) ago

1. Neat and aesthetic rooms. 2. Friendly and informative staff. 3. Comfortable environment. 4. Varied and decent food. 5. Easy access to several tourist attractions in Dieng. 6. Cool and fresh air even without air conditioning in the rooms. 7. Suitable for those looking for a hotel in Dieng with city hotel facilities.

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1 people find it helpful

Accommodation's Reply

06 Nov 2026

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Eko C. G.

Leisure

10.0

/10

Reviewed 6 week(s) ago

Prices that match the facilities and comfort.

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Accommodation's Reply

08 Oct 2026

Dear Mr. Eko, Thank you for your positive review of your stay at Horizon Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the room, the service, and the views at Horizon Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with a similarly excellent experience. Thank you for your trust in Horizon Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng

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Verified Traveler

9.1

/10

Reviewed 8 week(s) ago

The location is near the beautiful Mount Dieng, but the entrance and parking are still rocky. The rooms are very nice and comfortable, and the breakfast is even better, complete and delicious.

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1 people find it helpful

Accommodation's Reply

22 Sep 2026

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c***n

9.4

/10

Reviewed 11 week(s) ago

The hotel looks a bit old, but it's still good. Unfortunately not all rooms have a mountain view.

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3 people find it helpful

Accommodation's Reply

28 Aug 2026

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j***i

Staycation

10.0

/10

Reviewed 11 week(s) ago

An effective first experience

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1 people find it helpful

Accommodation's Reply

28 Aug 2026

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W***y

Leisure

10.0

/10

Reviewed 11 week(s) ago

The location is close to tourist attractions. The resort is clean and comfortable. The view is beautiful, overlooking the mountains. It's worth it for the price. 👍🏻

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1 people find it helpful

Accommodation's Reply

28 Aug 2026

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Anisa

10.0

/10

Reviewed 12 week(s) ago

I was very satisfied with Horison Resort Dieng. The staff was very friendly. I'll definitely be back next time I visit Dieng.

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1 people find it helpful

Accommodation's Reply

21 Aug 2026

Dear Ms. Anisa, Thank you for your positive review of your stay at Horizon Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the room, the service, and the view at Horizon Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with a similarly excellent experience. Thank you for your trust in Horizon Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng

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e***a

Leisure

9.7

/10

Reviewed 12 week(s) ago

We arrived late at night, and to our surprise... the hotel staff were very friendly and welcoming. Thanks.

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Accommodation's Reply

21 Aug 2026

Dear Gentlemen/Ladies, Thank you for your positive review regarding your stay at Horison Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the rooms, the service, and the view at Horison Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with another excellent experience. Thank you for your trust in Horison Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horison Resort Dieng

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Stefanny D.

10.0

/10

Reviewed 14 week(s) ago

The room had a truly beautiful view. It was also very clean. The hotel grounds were clean and comfortable. The staff were very helpful.

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1 people find it helpful

Accommodation's Reply

04 Aug 2026

Dear Stephanie, Thank you for your positive review of your stay at Horison Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the room, the service, and the view at Horison Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with the same excellent experience. Thank you for your trust in Horison Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horison Resort Dieng.

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Karno

8.4

/10

Reviewed 15 week(s) ago

I wasn't entirely satisfied with the room. Although it was cool, I found it stuffy, even though there was a window. Because the window was still enclosed by the hotel corridor, I couldn't get direct access to the cool air.

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Accommodation's Reply

27 Jul 2026

Dear Mr. Carno, Thank you for the opportunity to review Horizon Resort Dieng and for allowing us to respond to your review regarding your stay at Horizon Resort Dieng. We are very sorry that you were not satisfied with our facilities. We understand that this was not the standard we expect. We have discussed this issue with our team and will take steps to improve it to ensure that similar issues do not occur again in the future. We hope to welcome you back in the future and provide you with a better experience. Thank you for your valuable feedback and comments. We will continue to strive to improve the quality of our service. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng

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Sri L.

Leisure

8.5

/10

Reviewed 15 week(s) ago

The location is great and the breakfast is delicious, although the room we got was stuffy and smelled musty.

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1 people find it helpful

Accommodation's Reply

27 Jul 2026

Dear Madam, Thank you for the opportunity to review Horizon Resort Dieng and for allowing us to respond to your review regarding your stay at Horizon Resort Dieng. We are very sorry that you were dissatisfied with the facilities and cleanliness of our room. We understand that this was not the standard we expect. We have discussed this issue with our team and will take steps to improve to ensure that such problems do not occur again in the future. We hope to welcome you back in the future and provide you with a better experience. Thank you for your constructive feedback and suggestions. We will continue to strive to improve the quality of our service. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng

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Sri L.

8.5

/10

Reviewed 15 week(s) ago

The breakfast was varied and delicious, but the room was a bit stuffy and had a musty smell. Hopefully, this can be fixed soon.

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Accommodation's Reply

27 Jul 2026

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R***i

Leisure

9.4

/10

Reviewed 16 week(s) ago

2 hours of staying at the Horison Hotel while on holiday in Dieng. The location is strategic right on the roadside, the staff is friendly, the breakfast menu has quite a lot of choices. The only drawback is the hotel room, yesterday I got room 123. The bathroom door couldn't be closed properly, let alone locked from inside the toilet. The shower didn't have hot water, only water that wasn't very warm, imagine what a morning shower without hot water would be like in cold weather. Also, the toilet flush had very little water coming out so it took some effort to flush. Hopefully, it can be improved in the future. Honestly, this is the first time I've found accommodation with less facilities.

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2 people find it helpful

Accommodation's Reply

27 Jul 2026

Dear Gentlemen/Ladies, Thank you for the opportunity to review Horizon Resort Dieng and for allowing us to respond to your review regarding your stay at Horizon Resort Dieng. We are very sorry that you were not satisfied with our facilities. We understand that this was not the standard we expect. We have discussed this issue with our team and will take steps to improve it to ensure that such an issue does not occur again in the future. We hope to welcome you back in the future and provide you with a better experience. Thank you for your valuable feedback and comments. We will continue to strive to improve the quality of our service. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng

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Horison Resort Dieng

Overall Ratings & Reviews Horison Resort Dieng

8.8

8.7

8.7

9.2

9.0

Traveler Reviews Horison Resort Dieng