Parc du Mont-Citadelle

Explore Parc du Mont-Citadelle
8.4
Very Good
From 393 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.6

Traveler Reviews Parc du Mont-Citadelle

Number of reviews per page
20
40
Top reviews
Brenden
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff had no idea about our reservation. Couldn't find it apparently then suddenly found it. They tried to give us a room (we booked a chalet), I declined that and showed the reservation. Then they couldn't find keys for the chalets (about 30 minutes of having no idea what was happening). Then they told me that I can use the chalet with no key, locks from inside. Which meant that someone basically had to stay in the chalet if we wanted to leave. All pretty sketchy. They were also kind of rude, I was trying my best with French (I'm okay but not perfectly fluent) but they seemed to be naming me for the lack of keys and organization on their end. Also - they said they had internet. While it showed up as a wifi option it was connected with out internet and no data.
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Sharon
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property was under renovations, very unappealing, certainly not as depicted of descriptions on site
Farrah
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean places but needs renovation (repair). Ok for a quick night stop on a roadtrip but not as destination. Staff was very nice and food looked good even if we didn’t eat.
Manon
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

L'accueil a depasser mes ententes.
Melissa
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The AC was broken so it was 26C in the room overnight and our two children were too warm to sleep comfortably
Yannick
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was nice and helpful, room was clean, but air conditioning did not make a difference it was to hot.
Sarah
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The cabin was cozy and the staff was very accommodating.
Carrie
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No aircondition
France
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was a very bad experience. Il y avait un bar et la musique retentissait dans notre chambre jusqu'aux petites heures du matin. Les gens parlaient fort, les portes d'autos claquaient et nous entendions tout de la chambre. Incapable de dormir. Quand j'ai averti le personnel m'a manqué de respect. Je veux être remboursé. Pire expérience de ma vie dans un motel.
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Evgeniya
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We was there for 1 night in a private 2 bedroom chalet. It was well maintained and clean. We ordering food at the restaurant and it was good too.Thank you amazing team!!!
Maurice
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Pas de service ne nettoyait pas la chambre ne ramenait pas de serviette puis ça chicanet dans le corridor pendant 1heure a partir de 23 heures puis fesait du lavage et séchage de serviette.
Abhishek
icon-with Pet
with Pet
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good location and very helpful staff. Could be better maintained
Marvin
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is primarily a camp ground so my stay as a room guest does not reflect the camp ground. Room is not a hotel or even a Motel quality room. Miss match items, tiny shower, room has old fashion key and it would not fit in lock unless pushed hard. Wife could not do it. We were very disappointed.
Justin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Had a phenomenal stay! Will be back!
Wayne
icon-with Pet
with Pet
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Booked this room because it had a full kitchen so we could make dinner and breakfast to save some money on our journey to newfoundland. Was disappointed when there was little to no utensils,no glasses,1 soup mug,no pans or oven ware. 1 pot,1 tiny fork. Keurig coffee with no cups in the room. Outside access door was taped shut still from the winter and i was told i could use i just had to remove the tape myself to use it if i wanted. No wifi displayed in room had to call front desk for it and had no pen and paper pad in room to writedown the wifi. Place felt unready to me and i would have chose different accommodation if i had my time back. Area is nice, room was clean but lacked alot of basics that one would expect renting a room with a kitchen and oven. Was disappointed over all.
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Steve
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Very clean room! Very cozy
Jessica
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Great place. Very accessible and kid friendly
Rob
icon-with Partner
with Partner
8.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Clean, simple, comfortable. Friendly staff, beautiful surroundings. In the middle of nowhere, but in a good way!
Christian
icon-with Partner
with Partner
8.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Chambre propre, Staff tres gentil, animaux accepté. Endroit calme avec resto bar sur place.
xiaowu
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Too many flyes (dead or half-dead) in the room.
Number of reviews per page
20
40