Brenden
with Children
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Staff had no idea about our reservation. Couldn't find it apparently then suddenly found it. They tried to give us a room (we booked a chalet), I declined that and showed the reservation. Then they couldn't find keys for the chalets (about 30 minutes of having no idea what was happening). Then they told me that I can use the chalet with no key, locks from inside. Which meant that someone basically had to stay in the chalet if we wanted to leave. All pretty sketchy. They were also kind of rude, I was trying my best with French (I'm okay but not perfectly fluent) but they seemed to be naming me for the lack of keys and organization on their end.
Also - they said they had internet. While it showed up as a wifi option it was connected with out internet and no data.
Read More


