Overall, the location and services of this hotel are fine, the staff is good, breakfast is fine. It all comes down to the room we had, 01 right outside off the lobby. This room is not acceptable for a modern tourist hotel. The bathroom was not separated from the rest of the room at all and the shower flooded the whole bathroom area. Outside the room, other guests and staff used the small courtyard as a smoking area and it was often completely smoke filled and smoke smelling. All but the room were ok for us

This is a lovely hotel that is clean and close to the sites of the city. You are within walking distance to the Petite France district which houses the cathedral, Christmas markets, shopping and many restaurants. We stayed in an apartment which was lovely, it was well appointed, clean and comfortable. The breakfast is a wonderful perk with generous offerings. We were, however; disappointed with the service we received. Upon arrival, we were made to wait some time and not given appropriate information for our stay including; check-out times, cleaning, the location of our apartment and assistance with our baggage even though we requested it. We were also given the keys to the wrong room and entered a room that was occupied. Our keys never worked throughout our entire stay and we had to get new ones every time we came and left which was quite inconvenient. We were told that we could not lock our room from the inside as this is why the keys were not working, which made us quite uncomfortable, We also requested cleaning and left our door sign out from 11am-11pm and our room was never cleaned. We really enjoyed the room and location of the hotel, but the service left something to be desired.

Great place. Amazingly clean. Easy check in.

Location is fantastic. Photos of exterior are not available on we site, which made it hard to understand that it's exterior is just a door on a busy street. Photos of rooms are representative. breakfast hit or miss as far as heat of goods offered. Breakfast didn't change. always had scrambled eggs (sometimes cold and barely cooked), bacon (as sometimes cold), baguette (no toaster), pastries, deli meat and cheese, and 1 coffee machine which was always busy. Beds comfortable, but sheets were rough or well worn. Would stay here again. Location to Christmas markets is very walkable and beautiful.

We reserved an apartment. It wasn’t ready when we arrived. We went to explore the town. Came back got our key, come to find out it was already occupied. Went back down to the front desk. They gave my husband and I a one bedroom apartment and asked my son to stay in a separate room for free due to insurance purposes. Was disappointed. We asked if we could purchase breakfast, their response not possible it’s already booked.

Staff was incredibly helpful, room was wonderful, and the location was perfect. Highly recommend!

Very clean, very friendly and helpful staff. Very close to the cathedral and old town so you can go back to your room as you need throughout the day!

Small hotel, ideally located for visiting the city. Yes, rooms are small but they were more than adequate for our stay. Breakfast was included there was a good choice. You could get tea and coffee at any time day or night which was a nice touch. All of the staff we encountered were very friendly and helpful.

We were two couples staying in Standard rooms. Both were very tired although obviously clean. Needing updating to flooring, painting etc. The shower in one bathroom leaked over the floor and had no holder to put the shower head in. It is such a shame. The staff are lovely and the location perfect, near to the old town, cathedral etc. But the condition of the rooms needs to be addressed for us to recommend a return.

Hotel L'lll has a pleasant staff and check in was easy. Our room was a handicap room and the bathroom was roomy. The breakfast was nice and a coffee machine is available 24 hours. It is a great location.

I had a fantastic stay at Hotel L’Ill in Strasbourg! The service was outstanding—every staff member was warm, helpful, and always ready to assist with a smile. The location is perfect, tucked away in a quiet spot but still just a short walk from the heart of the old town and all the main sights. The breakfast was a pleasant surprise, with a variety of fresh and tasty options to start the day right. The entire hotel was clean and comfortable, and I felt very well looked after throughout my stay. Highly recommend this place if you’re visiting Strasbourg—great value, wonderful people, and an unbeatable location.

The staff are very helpful.

Extremely friendly staff made to feel welcome. Very good choice at breakfast. Rooms on the small size including the bed ! Very clean though. Great location.

This was a great hotel with friendly staff. Our triple room was clean and floor plan was practical with shower area and bathroom being separate. Breakfast spread was great with fresh bread and yummy croissants every day. There was a paid parking closeby so it was good to leave the car and walk everywhere. Cathedral and Petite France were only 10 minute walk. Will stay here again if we travel to Strasbourg.

Good location. Skip breakfast at the hotel.

L’Hotel de L’Ill is exceptional value for the price. It’s very close to most places you may wish to visit in Strasbourg. It’s location is less than a minute from the river and the promenade which runs along this side of the river. The staff are friendly and welcoming and will try to accommodate you as far as it is reasonably possible. We would strongly recommend this hotel.

Very pleasant hotel. Excellent location in the heart of Strasbourg. Good service. I would highly recommend the Hotel de L'Ill.

Very friendly family run establishment. 5 minutes away from the cathedral, meters away from the quai des Bateliers. The staff was very kind and accomodating. I would stay there again in the future rather than at bigger hotel chains.

Excellent location with a very friendly staff. What is important - awesome spirit inside the hotel.

Very friendly staff. Helpful. Everything was extremely clean and the hoteliers followed all COVID prevention measures. Our room was small but comfortable. The hotel is in a nice, quiet location close to many restaurants and about 3 minute walk from a parking garage (about €20/night) and 5-7 minute walk from the cathedral.