Great, the room is spacious and clean.

The staff is friendly, the place is clean, comfortable.

The service was very fast and the food was very delicious.

Good, very recommended place to stay.

This was my first stay here out of curiosity. The staff and CI process were quick (provided the room was ready) and very helpful when there were things we didn't understand. The only downside here was that the sound from next door penetrated our room, so we could hear the baby crying really loudly and screaming too, huhu. Luckily, my little one was already playing quietly on his phone, so hopefully there wasn't any noise pollution. My husband only had breakfast because he was having a really bad headache and couldn't sleep, but he said it was fine. So, will he be back? Definitely! XOXO

I booked two rooms for one night. We arrived at the hotel around 10 PM. When I was about to check in, something struck me as odd. The receptionist told me that someone had already checked in my room and asked me if my family had checked in. I replied that no, and that we had just arrived in Samarinda that night. I was tired after the long trip, so I didn't want to argue. I simply explained that we had just arrived and were only now checking in. Then the two receptionists on duty came in and as they left, they announced that our room had suddenly become available. It was a bit odd, but never mind, we just wanted to rest. When we arrived, we found the room looked like it hadn't been cleaned, it was a bit dusty, and when we opened the bathroom door, there was a baby cockroach. It caused quite a commotion that night because we were frantic to catch it. The toilet was a bit dirty, as if it had been used but not flushed, and the bathroom was full of limescale. The hot water for the shower also didn't work. I waited a long time after turning on the faucet, but the water still wouldn't come hot. The other room was in pretty good condition, except the kettle wasn't working. The food was delicious, and the breakfast was also excellent.

Highly recommended, very good.

The hotel staff was very friendly and fast.

It's always a favorite hotel to stay at. The atmosphere and amenities are complete. The rooms are also quite nice. It's simply awesome.

The hotel was nice, but the blanket had some dirt on it, and it wasn't clean. The towels were also dirty.

I stayed for one night due to a padel event in Samarinda, yet I still managed to use the swimming pool in the morning. I stayed in a non-smoking room with a view of the pool and the city. The staff provided friendly and prompt service—they even brought a pool towel right to me—and the experience was very comfortable at an affordable price. I’ll likely be back.

Very good, I like it because of the beautiful view.

I've stayed here several times, always with a special request (carpeted floors) to be noticed. At the front desk, I was reassured that I'd get a room with carpeted floors, but when the room didn't have carpet, I went back down to the front desk to request a room change. In my experience at this hotel, rooms without carpet are noisy when walked on.

A 5-day staycation at Five Premiere Hotel to celebrate my 3rd anniversary was the perfect choice, it didn't disappoint at all. The staff is super duper friendly, 10,000 stars⭐️⭐️⭐️⭐️⭐️. At first I was hesitant because of the many complaints on Gmaps, but after experiencing the service myself, Five Premiere is really TOP. This is the first time I've stayed at a hotel where the staff is this friendly and likes children hehe because I brought my little ones🥹🤍. Thank you so much🥰

The staff is very friendly, the rooms are comfortable and the hotel is clean.

The hotel is clean and very comfortable.

How many times have I stayed here? It's the kids' favorite because it has a bathtub 🤭

The location is very strategic, the rooms are comfortable, the breakfast menu and cafe are very comfortable and delicious. The staff is friendly and the atmosphere makes you feel at home.

Favorite hotel if staying in Samarinda

The room, especially the bathroom, was lacking in cleanliness. There was a lot of yellow scale between the toilet and shower, giving it an unhygienic feel.