I had a very good experience staying at Heritage Collection Boat Quay. The cleanliness was excellent and truly one of the highlights of the stay. The service was also very friendly and welcoming, which made the overall experience even better.
A special mention to Trisha, Edmar, Shannen, and Mitch, who were incredibly helpful during my stay. They even assisted me with my luggage during both check-in and check-out, which I really appreciated. Their support and friendliness truly added a personal touch to the experience.
I had come across several reviews mentioning issues like noise and food smells, which can be quite common in such locations. However, we didn’t experience any of these problems during our stay (we were in room 317), which was a pleasant surprise.
One piece of feedback: during our stay, we faced a common issue when my iOS device got discharged, and the room didn’t unlock easily with the Android phone. It required very specific positioning to work, which was a bit inconvenient. It would be really helpful if they could introduce an alternative option like a smart door lock with a PIN system. That would make access much easier, especially in situations where a phone runs out of battery.
Apart from that, everything was amazing. The pricing is extremely affordable overall, and it’s a perfect choice for anyone planning a longer stay in Singapore. Definitely recommended!