VNC Hotel Serpong Powered by Archipelago

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9.1
Exceptional
From 207 reviews
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Cleanliness

9.1

Room Comfort

9.1

Meal

8.7

Location

9.1

Service and Facilites

9.1

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Staff Friendliness (24)
Ambiance (22)
Bedroom (20)
Surroundings (17)
Bathroom (17)
Accessibility (16)
Family Friendly (16)
Hotel Area (16)
Distance to City Center (15)
Wifi (14)
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Traveler Reviews VNC Hotel Serpong Powered by Archipelago

Number of reviews per page
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40
Customer reviews
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Jefri A.
icon-Staycation
Staycation
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10.0
/10
Reviewed 2 week(s) ago
Very effective, but at that time it was being rented out for weddings.
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Accommodation's Reply
09 Apr 2026
Dear Valued Guest, VNC Serpong Hotel would like to thank you for your review of our hotel. We are delighted that you were satisfied with our services during your stay at VNC Serpong Hotel. We hope to maintain and further improve the quality of our services. Thank you again for choosing VNC Serpong Hotel as your accommodation. We look forward to welcoming you back to VNC Serpong Hotel again. Sincerely, Deka Setiawan, Hotel Manager
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E***n
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Transit
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10.0
/10
Reviewed 3 week(s) ago
The room is comfortable and clean and the receptionist is friendly.
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Accommodation's Reply
09 Apr 2026
Warm greetings from VNC Serpong Hotel. We sincerely thank you for your review of our hotel. We are delighted to know that you were satisfied with our service during your stay at VNC Serpong Hotel. We hope to maintain and improve the quality of our service. Once again, thank you for choosing VNC Serpong Hotel as your accommodation. We look forward to welcoming you back to VNC Serpong Hotel. Sincerely, Deka Setiawan, Hotel Manager.
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Rio V.
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Staycation
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8.2
/10
Reviewed 7 week(s) ago
The room is not soundproof so sounds from other rooms still come in.
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1 people find it helpful
Wine J.
icon-Staycation
Staycation
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8.4
/10
Reviewed 9 week(s) ago
The toilet is clogged... There are no towels, I've asked for them 3 times but they haven't been delivered. The location is okay.
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F***y
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9.4
/10
Reviewed 9 week(s) ago
The staff was very friendly, and the rooms were clean and fragrant. It was a really comfortable staycation here.
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Accommodation's Reply
02 Mar 2026
Dear Valued Guest, From VNC Alam Sutera Hotel: Thank you for your review of our hotel. We are delighted that you were satisfied with our services during your stay at VNC Alam Sutera. We hope to maintain and further improve the quality of our services. Thank you again for choosing VNC Alam Sutera as your accommodation. We look forward to welcoming you back to VNC Alam Sutera again. Sincerely, Deka Setiawan, Hotel Manager
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N***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Easy access, fairly complete facilities, and still affordable prices. Recommended
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Accommodation's Reply
02 Mar 2026
Warm greetings from VNC Alam Sutera Hotel. Thank you so much for your valuable review of our hotel. We are delighted to hear that you enjoyed our service during your stay at VNC Alam Sutera Hotel. We will continue to strive to provide you with even better service. Thank you again for choosing VNC Alam Sutera Hotel, and we look forward to welcoming you back. Sincerely, Deka Setiawan, Hotel Manager
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andrie b. s.
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8.5
/10
Reviewed 14 week(s) ago
Comfortable, look for food around a lot
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Accommodation's Reply
20 Jan 2026
Dear Valued Guest, From VNC Alam Sutera Hotel: Thank you for your review of our hotel. We are delighted that you were satisfied with our services during your stay at VNC Alam Sutera. We hope to maintain and further improve the quality of our services. Thank you again for choosing VNC Alam Sutera as your accommodation. We look forward to welcoming you back to VNC Alam Sutera again. Sincerely, Deka Setiawan, Hotel Manager
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A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
best....................,.......
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Accommodation's Reply
20 Jan 2026
Dear Valued Guest, From VNC Alam Sutera Hotel: Thank you for your review of our hotel. We are delighted that you were satisfied with our services during your stay at VNC Alam Sutera. We hope to maintain and further improve the quality of our services. Thank you again for choosing VNC Alam Sutera as your accommodation. We look forward to welcoming you back to VNC Alam Sutera again. Sincerely, Deka Setiawan, Hotel Manager
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Dwi p. n.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Friendly staff, good facilities, yesterday I booked a superior room but I got a single bed combined so it wasn't very comfortable to sleep in.
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2 people find it helpful
A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
the hotel is comfortable and close to everywhere
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3 people find it helpful
Accommodation's Reply
27 Nov 2025
VNC Hotel Alam Sutera Best regards, We would like to thank you for taking the time to write a review of our hotel. We are very glad that you were satisfied with our service during your stay at VNC Hotel Alam Sutera. We hope that we can continue to maintain and improve the quality of our services. Thank you again for choosing VNC Hotel Alam Sutera as your accommodation. We look forward to welcoming you back to VNC Hotel Alam Sutera again. Best regards, Deka Setiawan Hotel Manager
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A***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
the hotel is very comfortable and the price is affordable
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3 people find it helpful
Accommodation's Reply
27 Nov 2025
VNC Hotel Alam Sutera Best regards, We would like to thank you for taking the time to write a review of our hotel. We are very glad that you were satisfied with our service during your stay at VNC Hotel Alam Sutera. We hope that we can continue to maintain and improve the quality of our services. Thank you again for choosing VNC Hotel Alam Sutera as your accommodation. We look forward to welcoming you back to VNC Hotel Alam Sutera again. Best regards, Deka Setiawan Hotel Manager
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RTh
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Recommended hotel. Friendly staff. Clean hotel. 👍
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Accommodation's Reply
27 Nov 2025
VNC Hotel Alam Sutera Best regards, We would like to thank you for taking the time to write a review of our hotel. We are very glad that you were satisfied with our service during your stay at VNC Hotel Alam Sutera. We hope that we can continue to maintain and improve the quality of our services. Thank you again for choosing VNC Hotel Alam Sutera as your accommodation. We look forward to welcoming you back to VNC Hotel Alam Sutera again. Best regards, Deka Setiawan Hotel Manager
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F***r
icon-Staycation
Staycation
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8.5
/10
Reviewed 23 week(s) ago
Definitely repeat order here because the place is comfortable.
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Accommodation's Reply
27 Nov 2025
VNC Hotel Alam Sutera Best regards, We would like to thank you for taking the time to write a review of our hotel. We are very glad that you enjoyed your stay at VNC Hotel Alam Sutera. We hope that we can continue to maintain and improve the quality of our services. Thank you again for choosing VNC Hotel Alam Sutera as your accommodation. We look forward to welcoming you back to VNC Hotel Alam Sutera. Sincerely, Deka Setiawan Hotel Manager
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F***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Cool, very comfortable place, great
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Accommodation's Reply
16 Dec 2025
Dear Valued Guest, From VNC Alam Sutera Hotel: Thank you for your review of our hotel. We are delighted that you were satisfied with our services during your stay at VNC Alam Sutera. We hope to maintain and further improve the quality of our services. Thank you again for choosing VNC Alam Sutera as your accommodation. We look forward to welcoming you back to VNC Alam Sutera again. Sincerely, Deka Setiawan, Hotel Manager
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A***E
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
The family room is nice, has two AC units, and is clean..but the toilet is clogged, that's all, please pay attention to the toilet.
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1 people find it helpful
a***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
2nd stay here. Comfortable.
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Accommodation's Reply
27 Nov 2025
VNC Hotel Alam Sutera Best regards, We would like to thank you for taking the time to write a review of our hotel. We are very glad that you were satisfied with our service during your stay at VNC Hotel Alam Sutera. We hope that we can continue to maintain and improve the quality of our services. Thank you again for choosing VNC Hotel Alam Sutera as your accommodation. We look forward to welcoming you back to VNC Hotel Alam Sutera again. Best regards, Deka Setiawan Hotel Manager
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Septian D. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Located in the heart of Graha Raya. Booked through Traveloka based on a recommendation. It turned out to be totally worth it. I didn't expect to get a super clean room with super complete amenities and facilities for under 250,000 Rupiah. Thanks to VNC Alsut.
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2 people find it helpful
Accommodation's Reply
27 Nov 2025
VNC Hotel Alam Sutera Best regards, We would like to thank you for taking the time to write a review of our hotel. We are very glad that you enjoyed your stay at VNC Hotel Alam Sutera. We hope that we can continue to maintain and improve the quality of our services. Thank you again for choosing VNC Hotel Alam Sutera as your accommodation. We look forward to welcoming you back to VNC Hotel Alam Sutera. Best regards, Deka Setiawan Hotel Manager
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RTh
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Friendly hotel staff. Clean rooms. Ample parking. Recommended.
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Accommodation's Reply
16 Dec 2025
Dear Valued Guest, From VNC Alam Sutera Hotel: Thank you for your review of our hotel. We are delighted that you were satisfied with our services during your stay at VNC Alam Sutera. We hope to maintain and further improve the quality of our services. Thank you again for choosing VNC Alam Sutera as your accommodation. We look forward to welcoming you back to VNC Alam Sutera again. Sincerely, Deka Setiawan, Hotel Manager
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A***a
icon-Transit
Transit
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8.6
/10
Reviewed 25 week(s) ago
Great. But the view is less interesting hehe
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2 people find it helpful
Accommodation's Reply
16 Dec 2025
Dear Valued Guest, From VNC Alam Sutera Hotel: Thank you for your review of our hotel. We are delighted that you were satisfied with our services during your stay at VNC Alam Sutera. We hope to maintain and further improve the quality of our services. Thank you again for choosing VNC Alam Sutera as your accommodation. We look forward to welcoming you back to VNC Alam Sutera again. Sincerely, Deka Setiawan, Hotel Manager
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
Recommended 🫰🏻 Very friendly staff. Just the hotel.
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1 people find it helpful
Accommodation's Reply
16 Dec 2025
Dear Valued Guest, From VNC Alam Sutera Hotel: Thank you for your review of our hotel. We are delighted that you were satisfied with our services during your stay at VNC Alam Sutera. We hope to maintain and further improve the quality of our services. Thank you again for choosing VNC Alam Sutera as your accommodation. We look forward to welcoming you back to VNC Alam Sutera again. Sincerely, Deka Setiawan, Hotel Manager
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Number of reviews per page
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