6.0
Pleasant
From 689 reviews
Cleanliness

6.4

Room Comfort

5.4

Location

8.0

Service and Facilites

6.6

Traveler Reviews Vegas Hotel

Number of reviews per page
20
40
Top reviews
Alexandra
icon-with Friends
with Friends
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Dirty hotel room. Tiny. Which wasn’t the worst part. We checked in close to 1am and just wanted to sleep. But there was an overwhelming stench that smelled like pesticides and I put a towel over my face to try to sleep. After a few minutes I started getting a headache and my chest started to hurt. I asked front desk to switch room he allowed us to change for the last few hours but someone would be checking in so we would have to go back to the same room for our second part of the stay. We ended up checking out at 6am which was just 5 hours later after we had checked in. I had paid for two nights. They refused to refund me for the second night that we decided to not stay after making us sick
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Rodrigo
icon-
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This was by far the smallest hotel room I’ve ever stayed in. It felt more like a tiny cubicle than an actual room. It was extremely hot, there was no air conditioning, and the window only opened about 20 cm, so there was almost no ventilation. The room was tiny, never seen something like this in my life, leaving virtually no space to move around or even open luggage comfortably. The worst part is that it looked nothing like the photos online. The pictures are very misleading and create completely different expectations. Overall, it was a terrible experience, and I definitely would not stay here again. The staff was helpful and nice, but the hotel is not worth.
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Katrina
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The staff were friendly and kind. They let us store our suitcase there for £5 for the day. The shower had good water pressure, and the shampoo and body wash were really lovely. The room had tea, coffee and all the amenities. The bed was comfortable, and it was quiet. And the price was such good value, can't beat it. Thank you. We will stay again when next in London.
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Rose
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

24/7 reception was good as there was someone to greet us as we checked in quite late, however when we checked out in the morning there was no one available, even when we called the bell? The room wasn’t filthy, noticed dusty skirting boards and I wouldn’t want to look under the bed… basic room for a good price, no air con but fan was available. The shower was right next to the toilet and whole shower room was as soon as you walked into the room, so then the floor was line a wet room, so be weary of this as this is your exit / entrance. Overall was ok for the price, was 15min walk from Victoria train / tube station, had free wifi and tea / coffee was available
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Fraser
icon-with Friends
with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Mattresses were very hard, walls looked dirty and the room had an unpleasant smell. Sockets were too far from the beds and there wasn't even a bin. Narrow hallways, will struggle with large luggage. Bathroom was tiny with no room to turn around. The mirror was also broken and the fan provided was loud an inadequate for the hot weather.
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Emma
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel is in a great location and the staff were friendly and available 24/7. The rooms could have been cleaner but the bed sheets and towels were very clean. There was a strange chemical smell in the bedroom, but could have been made worse because of the hot weather. The shower is tiny, and can cause issues when the floor is wet.
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Reza
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This hotel was very peaceful and well coming, it's was very close to the sightseeing of London. I am delighted I have chosen this place.
Lalita
icon-
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Just a house turnt into rooms, quite small. But its okay if youre staying for just one night.
Paresh
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

the room is bit small for the price.
Johana
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

It was a good value option for a one-night stay. Compared to other very compact hotels in London, I found this one to be better overall. The bathroom was cleaner than expected, although there was a slight damp smell, which was still manageable. We also needed to leave our backpacks after checkout for the next day, and there was a £5 charge per bag. I was a bit surprised by this at first, but it seems to be a common practice in London.
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Alexander
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Room was nice and clean and hotel was in pretty good location, just lacked some amenities but completely understandable at the price point. Would definitely stay again!
Rosalie
icon-Family
Family
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room and corridor has bad smell. Bed is so hard. But the location is great.
Thomas Ian
icon-
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

You’ll get what you paid for, but honestly go somewhere else. Bed was like a stone slab. Bathroom roof and doorframe mouldy. My room was next to reception, so I got to listen to their 3 am phone calls. Key card kept breaking, staff were happy to rescan the key to the room. They probably should check id before doing that. At least it’s central but it’s poor quality.
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Aya
icon-
4.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The whole place was tragic. The only good things were the location, the staff, and a well maintained bathroom. Other than that, the room was so small beyond belief, the bed was horribly uncomfortable, and the room had an odd smell. I awoke multiple times due to back pain from the bed. It was definitely an affordable place so can’t complain too much though.
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Stephanie
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The first room we were put in had a very bad smell, and the bed was as hard as a board. After our first night, we discovered a bed bug. After smashing it and taking pictures, we went to the reception. At first, they only offered to change the sheets, but when we insisted, they switched rooms for us. They sprayed the old room and our bags with some bug deterrent (which explained the bad smell in the room, as it was the same as what we smelled when we first entered). This led us to the conclusion that the room had had the issue before as well, and they had tried spraying it before. The second room had a much better bed and less of the smell, so we ended up staying there for the rest of our stay instead of changing hotels. It was a cheap hotel, so I did not expect much, but the bug issue made it really not great. If we had had the second room from the start, we would not have had as many issues with it, I think. There was some mold on the doorframe in the bathroom, though even in the second room.
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Kenneth
icon-Business
Business
6.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

The room stank of moth balls
Michael
icon-
4.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

I was very unhappy with the condition of the place 1 the mattresses should of been replace long ago you can feel springs as you set on the bed. Carpets are so dirty I think they never been cleaned would stay there again never
Garegin
icon-Business
Business
4.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Broken bed, tiny bathroom, all in all, a run-down property. Good location though.
Cristiano
icon-Leisure
Leisure
4.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The Room needs update the cleaning better the wall on the room never seem a dust, the walls needs to be painted.
Thomas
icon-Business
Business
2.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

I was given Room 13 and, to be fair the very pleaseant staff, there was no other room to give me when I asked. Multiple human hairs on the stained sheets and stained, stiff mattress. Thick layer of dust in many areas and sticky in others, like the carpet. The shower room would not drain property, so I was treading in about a half-inch of dirty water when getting ready in the morning. Bin in the bathroom was caked in something and obvioulsly hadn't been wiped in years. Honestly, the dirtiest hotel room I've ever had. I've been commuting to London for work for most of the past five years and, before now, never felt compelled to write a negative review.
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