Room and bathroom clean and tidy . Staff gave a nice welcome . Bar staff grumpy and sullen

I have stayed at this hotel many times over the years. All is great. Staff is extremely friendly except one person who has consistently been rude and odd at every visit over many years. She has not changed. On my last visit, she was the same as before. She works in the evening behind the counter. Do not try to engage with her.

The staff were so helpful and nice. They suggested a place for dinner and made reservations for us. They went out of their way to make us feel welcome.

Absolutely wonderful. Hotel has amazing views and so relaxing. Wish we had more days to explore this area.

Vineyard views were beautiful and location was excellent. The staff wasn't very warm or friendly.

Staff were very friendly and helpful. We had a lovely evening meal in the bar area with fabulous views.

This is the second time I have stayed at this hotel. The location is perfect, with stunning views across the vineyards of the region in all directions. The hotel is modern, clean and the staff are very friendly and helpful, with street parking just outside the hotel. The room we stayed in on the city side was quiet, clean and very comfortable.

Ideal location for access to the centre of Sancerre

Beautiful views

Lovely location, nice bar and very nice staff. Would definitely recommend!

Great staff, delicious wine, awesome views. Unfortunately we found the beds uncomfortable.

I like the evening open tasting. Breakfast was good and view was truly panoramic. We had a room street side which was less expensive and not too noisy.

A really nice, boutique hotel, but reception staff on arrival were not friendly, unsmiling and were unhelpful. As wine professionals, we wanted to taste some tank samples of unfinished wine in the bar. The staff wanted to charge us €15 corkage per bottle, even though we were not going to drink these wines. We would have bought a bottle to drink after the professional tasting. Having stayed here for so many years, I was really disappointed with the reception.

Lovely hotel with modern comfort and beautiful views. Wine bar in hotel and breakfast offered each morning with both hot and cold options. Great location to walk around Sancerre and also close to many walking paths. I'd suggest getting a room with a balcony or view of the valley.

I had a great stay. I could walk to the village which is nice with several bars and restaurants. The best thing though was the amazing view from the room.

Great location for a stay in Paris. Front desk staff is amazing, helpful and very welcoming. They took care of my 84 year old Dad so well, offering dining and transportation suggestions and making sure he was comfortable. Would definitely stay here again

The rudest reception staff I’ve ever endured anywhere so unwelcoming.Very noisy rooms on the street side you can hear traffic and guests in the next rooms.Very basic rooms.The staff on reception from start to finish has made me never to return just ride and arrogance.

The room was sparse, seemed like a motel. The property could use more outdoor space to take in the view. The pool area is the best part of the property.

Beautiful hotel located in Sancerre. Modern and chic, very well appointed with a great breakfast room and pool with the trademark panoramic view of the surrounding vineyards. Just a short walk up the hill to the village centre itself. A great selection of wines from their wine bar and shop

Very nice Hôtel