Vanessa
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Perfect location, comfortable room size for longer stays with small and well equipped kitchenette.
Some staff members were helpfull, others not at all.
Have been staying here a couple of times the past decades, but this was my last time. The hotel got bigger over time, but the service worse. Complaints were simply not resolved and had to be addressed several days in a row. Finally some issues (like shower and wash basin drainage) were handled; others (poor working airconditioning) were not. Daily cleaning was of poor quality and things not daily cleaned (windows, cabinets, window frames etc.) were very dusty and with spiderwebs). Room is pretty dark (furniture and lighting) and cannot be locked from inside (unsafe feeling). Even though the neighborhood is okay (shopping street) the building’s entrance is a dark hall in a quiet alley.
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