Helpful staff. The hotel quite old fashioned on the inside. Quite noisy at times.

Great staff, helpful, clean rooms and very good breakfast

Very good, great staff, good breakfast and always clean rooms

All good , good value for money

Everything about our stay was perfect. Staff eavh and everyone was happy and great in every way possible. Rooms was spacious clean and well provided with. Breakfast was complimentary and perfectly cooked and served. The bar wasn’t badly priced either! Would 100% recommend and would stay again!

Didn't attend breakfast

Good overall, staff very friendly and helpful. Rooms and bathrooms could do with a refresh. Breakfast was ok. Would stay again. Excellent value for money.

A comfortable room and very helpful staff, with a good breakfast served. I would recommend packing earplugs though, especially if your room overlooks the courtyard.

Room was clean and whilst the bed was very firm I slept well. Breakfast was a delight and the staff very helpful.

The receptionist lady was very helpful and her professionalism was good. The room was clean and modern

They are a little bit behind

The hotel was comfortable and clean, the staff were friendly, helpful, and professional. The bar was clean & welcoming with live sport on tv. I did not have the breakfast as I left early in the morning, but was offered a takeaway insteads.

Great breakfast, very friendly staff

This property does not look much from the outside. However, one can’t judge a book by its cover. This property has been newly renovated. The staff are all exceptional and very helpful. The good is good. The amenities are great. A fabulous breakfast included in the price. Buffet continental and a-la-carte hot meals all included. Overly garden area. Very nice bar and lounge uk relax and a great location. Highly recommend.

Clean room, a bit run down but it was clean and good price! Even though it was a little rough around the edges the feel of the hotel was very homely and welcoming. We would stay here again! Nice breakfast too.

Needs work on it

Great stay at the King Charles Hotel (Gillingham). Very helpful and friendly staff and clean & comfortable room. The dining room area was very welcoming and the food was excellent. I would definitely recommend this hotel. Very good value for money. Thank you.

The staff were very good and evening meal and breakfast very nice. Very disappointed with the fact the key card holder said the bar opened TV12 noon on Saturday but when we asked staff they said it was not open until 3pm. We had arranged to meet friends in the bar at 12 noon so we all had to go into town before the football match which was the purpose of our stay. Maybe someone can amend the information.

Always helpful staff, but watch out for the parking company who take forever to cancel their over active parking fines! Especially when booked into the hotel and provided evidence. It took them nearly a month to cancel their fine and because of this my car hire company charged me £50 admin fee for the parking fine!

Ideal location and room configuration for our needs. Friendly staff and a quiet, relaxed setting.