9.2
Exceptional
From 72 reviews
Cleanliness

9.4

Room Comfort

8.6

Service and Facilites

9.4

Traveler Reviews Cassendra Kandy

Number of reviews per page
20
40
Top reviews
Saar
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice.
Graeme
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room had no external window but the common balcony had lovely views of Kandy. Staff were very friendly and helpful and we were about 400 metres from a dance performance venue
Kalsang
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great stay and excellent service.
Sally
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean, tidy and spacious room. Staff were friendly and attentive. Breakfast was really nice
MICHAEL
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice place. Friendly staff. Good value and the room was nice. .
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This is a lovely clean hotel, with fantastic staff who were friendly and welcoming. A perfect place to stay when your in Kandy.
Christopher
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean, tastefully decorated room with huge comfortable bed. Friendly, helpful staff. Quiet location for a restful nights sleep. We enjoyed our stay and would definitely stay again.
Pradeepa
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean , comfortable & great service.
Anura
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I had a wonderful stay here. The location is excellent—just a short walk to Queen’s Hotel, Kandy Bake House, and the beautiful Kandy Lake. The room was spacious with an exceptionally large and comfortable bed and a lovely view. Most importantly, Dilrukshi was outstanding-kind, compassionate, and truly made my stay memorable. The staff were very helpful as well. Great value for the price. I will definitely stay here again and highly recommend it to others.
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Hagai
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Good food, nice rooms, good location.
Pam Holland
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was adequate; however, there was no hot water, and the bathroom had mold. In other rooms next to ours it was boiling hot. Understanding the meal service was quite challenging, as it took 90 minutes to receive dinner. Additionally, the hotel is not just a 3-minute walk from the lake and other attractions as advertised. I will not take guests there again.
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Karen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We stayed 1 night en route to Ella. Great room. Enormous comfortable bed. Dinner was delicious. Staff very friendly and extremely helpful. They arranged a driver to take us to Ella because the train wasn’t working. Thank you!!
Elizabeth
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Met at Reception by the friendly Reception staff who made the check-in process really easy. Room was as exactly as the photos portrayed. Spotlessly clean bedroom and bathroom. Location was perfect as it was close enough to the Lake but quiet. Perfect for a stay in Kandy.
Sue
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The room was spacious and comfortable and the food was good. The staff were very friendly and helpful, but seemed rather inexperienced
Ben
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

-The rooms were very clean, modern and quiet at night. -Staff were extremely friendly and accomodating. -Breakfast included had a great spread of different food options.
RAYMOND
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

ROOM WAS OK. THE STAFF WERE VERY GOOD.WAS VERY HARD TO FIND THE HOTEL AND NO LIFT AVAILABLE.
David
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean rooms , location . Wildlife views , great location for bird spotting and to watch the monkeys . Saw the kingfisher and plenty of monkeys from our balcony .Breakfast excellent. Would return , staff friendly and helpful especially Dilrakshi.
Jon
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very classy, well furnished, clean hotel with superlative views. Breakfast was excellent and the staff were extremelly attentive, friendly and accomodating. This was easily the best hotel i stayed in within the cultural center of SL. If i returned to Kandy i would stay here again, hands down? Superb value as well, highly recommended
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Marissa
icon-
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Very friendly staff, especially Adesh who patiently helped me get my luggage it to the top floor (and back down again at check out). Room was lovely with great mountainside views. Clean, comfy beds. Linens were a bit run down, but clean.
Jessica
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

We had a fantastic stay at this hotel. The views overlooking Kandy were stunning and made every moment feel special. The breakfast was fresh, generous, and a great start to each day. Its close location to the train station was incredibly convenient. A great place to stay with excellent value and comfort.
Number of reviews per page
20
40