We booked rooms at the Beijing Hotel because we remembered it from 40+ years ago, when it was Beijing's premier hotel. Unfortunately, the hotel is now a shadow of its former self. The occupancy rate at the hotel seemed very low. We were told that heat would only be provided after 11/15. Our rooms were in need of renovation. The food in hotel restaurants was poor, and the restaurants wouldn't allow us to charge meals to our room or pay by foreign credit card. On the plus side, the location remains great.

The area is very good.

I usually stay at China World but wanted to try something different. Bad choice. Service wasn't great. Check in was straightforward but they don't bother to help you to get a taxi. Condition of the hotel room was old and worn. I'll much rather book the hotel next door Nuo in future.

Hot No AC, need more staff

Very well located you can walk to major monuments. The building is old as well as the rooms. People smoke in the rooms although prohibited

A state owned hotel has poor service, poorly trained staff and under-maintained facility.

The best hotel in Beijing in the center of town close 5 min walk to forbidden city and Tianan men square but the people in the desk is nasty do not speak at all English and do not care for the American tourists and just can not care less but l go there all the time like every month or every other month.

Great location near Tienanmen square, forbidden city etc. The hotel has good bones but has definitely seen better days, The bathroom grout etc is shabby and the carpet in the halls has a peculiar odor. The staff was generally indifferent, but then on the last day we finally got someone to help us, and with a smile.

Very central location. Easy access to all public transport (subways, bus), walking distance to Tiananmen Square/forbidden city.

Nice hotel, central location, clean, friendly staff

can't use hotel room TV HDMI for my portable PC.,

Very well situated. I had an excellent stay. Thankfully there was a blanket in the closet that I could use instead of the comforter, but I had to put it into the slipcover myself. I much prefer blankets to comforters and assume that there must be others like me. There are two kinds of tea provided, but the kind I prefer (jasmine) was not replaced as I would have expected, so the third day I had to drink the other kind. The plunger mechanism in the washbasin did not work very well, again a minor complaint.

Its location could not be better, but the service has some room for improvement and some area appears to be ready for renovation.

located in the center of the city within 5 min walk to Tian An Men square and 2 min to the best street for shopping. Nice and clean, the staff is ok and their language is a problem just no English at all and just do not care to learn or help

Terrible ! Ac not working called desk sent maintenance to turn on Tv ( for real) Went to fron desk suggested opening window in smoggy Beijing ! When indicated that was unacceptable. Asked them to repair . Desk simply said "NO" We checked out same day and went to Fairmont Beijing. Beautiful lobby rooms on exec floor just worn out ! Completely dated Stayed at crown plaza Xi'an and fairmont Beijing . Both really good and less expensive !

This is the hotel famous for being the HQ of the Olympic Games great food located in the. Enter ofChang ave the number 1 (one) street in Beijing and china

great hotel, many fantastic restaurants, the best location in Beijing, walk 5 minutes to Tianmen Square and 10 munites to Forbidden City and 5 minutes to the best shopping in Beijing. THE HOTEL IS FAMOUS FOR BEING HEADQUARTERS FOR THE OLYMPIC GAMES. THE ONLY PROBLEM I SEE IS THE LIMITED ENGLISH OF THE STAFF. BUT IF YOU NEED TO TALK TO THEM ALL DAY THEN GO TO HAYATT AND PAY 2-3 TIMES MORE AND FEEL LIKE YOU ARE IN USA. AND IF YOU MISS USA THEN DO NOT GO TO CHINA. STAY HOME AND BE AN IGNORANT UNEDUCATED NARROW MINDED TOURIST.

Good service and friendly staff. Hotel is a bit run down and needs an upgrade..

Great location and friendly staff. Rooms are a bit tired and mine had a musty smell. Air conditioner and mini bar fridge were noisy. Room was however very spacious.

The general experience is fine. The entire hotel gives a feeling of "old". The TV remote did not work well. The frontdesk staff was not nice but not efficient.