Sudeep
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Tried calling the property in the morning on the day of checkin to inform our arrival around 10:30 pm, no one answers. The phone number listed on google is infact out of service. Tried few times on the other numbers incould find no answer. Then Inarrive around 10:30. Noone is there, propety is locked. Spent 1 hour trying to find with two kids around midnight how to check in. Went outside community found a guard he gave us a number. Called that number and some ladybtells us that they are closed for rennovation. I was why would you take reservation if you are close. Called expedia. Expedia took 45 mins to verify on there own and then told us they even cant get thru. Finally they booked us on diffrent hotel . In which we checked in around 2 am. 3 hours we have to just roam around around midnight in a new country, with 2 you g kids. Also the hotel expedia booked only had 1 bed where as original booking we booked had 2. We have to pay extra for roll away bed.
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