I would not recommend this stay to anyone. I booked a cottage. When I got there close to midnight, there was insects crawling around. They changed my room to only have plumbing issues where as soon as you turn on the sink the floor flooded with water accompanied with spiders, for them to have to change me again to a very small room which is not what I paid for. Requesting a full refund immediately for this horrible experience. Waiting on Nicholas (manager) who can’t even make a decision without speaking to the ceo. Terrible experience all around!

Our stay at Grotta Resort was very comfortable and the staff were amazing. It’s very convenient if you want to do Gorilla trekking. We were picked up and dropped off at Kigali by the resort, our driver Enock really looked after us and made sure we arrived at our destinations.

Very clean room and resort. The food and hospitality was great!

The room was very clean with a lovely mix of cottage style and modern feel.

Food was amazing, staff were exceptional, and the property is fantastic. A wonderful place to go when you need to rest and recharge.