They have use this hotel all was very good

Beautiful hotel, location is very convenient, staff was helpful and food is very good.

I had an amazing experience staying here. The staff were very friendly helpful and hospitable. I felt as if I was home. They have fruits/snacks around the hotel lobby which gave it that at home/help yourself vibe. My family enjoyed themselves here. They offered access to their affiliates car service and that was helpful arriving to the airport. Thank you again for making us feel welcomed. The hotel buffet was delicious.

Everything best relly really number one ☺️

The newly constructed Pyramid Tower offers comfortable accommodations with private beds, clean bathrooms, and balconies overlooking the Cathedral. In addition to complimentary bottled water in the room, the lobby provides free bottled cold water, hot coffee or tea, cookies, fruits, and chips. The staff is exceptionally friendly and accommodating, particularly Veronica and Sarah who provided invaluable assistance with our inquiries and needs. The hotel is conveniently located in the historic district, offering a wide range of dining and shopping options. Uber is available at reasonable prices, and the hotel also provides affordable car service. The Basilica of Our Lady of Guadalupe is within a short 10-minute drive. This hotel is highly recommended, and we intend to return during our next visit to Mexico City.

Great location, clean, great service and staff. Beautiful view from their terrace. Definitely will be back.

The staff is amazing, breakfast is excellent

All great thank you to everyone

Absolutely beautiful hotel squarely in the zócalo with solid views of the cathedral. And actual Aztec ruins in the basement.

Very nice stay for me and the family. We stayed during the first week of the World Cup. Breakfast was great and the staff always made sure we were taken care of. Loved the access to el zocalo and into the WC fan fest!

This hotel was absolutely perfect. The staff, room, and location made everything easy and enjoyable, and it turned a great trip into an amazing one.

La policia no ldejaba entrar los vehicles y los taxis i. Había Que canines varias cuadras para entrar

Location is excellent. The only comment I have is for breakfast. Chef needs to be trained for hygiene . Touching cooked food with bare hands is not healthy . Breakfast Buffett can be prepared before guests arrive at 7:30.

Very good place to stay, It is inside Mexico city downtown, very convenient, good rooms very clean, It is a very good place for the travelers to stay and spend time. More over not expensive compared to 5 start, giving there facility on par with 5 Star Un lugar excelente para alojarse. Está situado en el centro de la Ciudad de México, lo que resulta muy práctico; las habitaciones son buenas y están muy limpias. Es un sitio magnífico para que los viajeros se hospeden y disfruten de su estancia. Además, no es costoso en comparación con los hoteles de 5 estrellas, a pesar de ofrecer instalaciones y servicios a la altura de esa categoría.

Helpful staff, relaxing clean room great location

All members of staff were enormously helpful and service-oriented, particularly Gerardo from luggage and all lobby and door personnel. Great location.

Great at all times and the best at it

Very clean, has AC, comfortable beds/pillows, good water pressure/hot/cold, free coffee & great location for historic district ! Did not try the breakfast - but from what I could see, was very elaborate ! Staff was very friendly. Room for some could to be on the "smaller" side - but we (2 of us) intentionally booked the smallest room on the property to save on $. Overall, highly recommend !

I liked that staff welcomed every guest, and the same employee that welcomed you, helped you find your room and get everything to your room. I didn’t have much luggage just a bookbag but im sure he would’ve helped me with all my luggage. Very respectful and friendly. Much recommended stay here at this hotel

Location was good but we arrived at wrong timing, teachers strike and Fifa world cup, so taxi can not get in front of hotel, even Uber can not get in the area. So we have to walk 15 min to get to the point where I can get taxi or Uber. Other than that great hotel.