Great location. Breakfast was good. Staff was helpful.

The room was spotless , the staff were helpful in finding activities in the area, they helped us with bus connections and subways. We needed to apply for our E-Visa for Brazil and were able to help us with the application. The swimming pool was a nice relax after a busy day. Breakfast in the morning was great, with alot of variety. The location is in the middle of downtown where most tourist attractions are, yet close to the subways and buses to explore further out.

All very nice

Nice stay good place

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Nice staff, room was clean but showing its age. Vinyl flooring has been installed but they did a terrible job and degraded the room. Bathtub was a plus for this weary traveler.

Room, particularly bathroom, smelled like a sewer but it was rated high. There was no coat hangers. Small refrigerator wasn't working. Then they moved me to another room next day and it was tad better. Certainly not a 3 star hotel as rated.

Instalaciones aceptables, aseo adecuado, personal con excelente nivel de servicio. La piscina necesita un poco de cloro extra, pero no está mal.

It is very conveniently located. Noise in general was way too much. AC unit and street noise. People are friendly. Would recommend for people with families. Internet was surprisingly good.

This property was great! I was allowed to check -in early which gave me time to explore Santiago. The hotel is located right along the main drag so is very convenient. The breakfasts are great and the views are amazing . Highly recommend this hotel !

We had a medical emergency and the staff was very helpful. Staff was very friendly. Problems: non-functioning safe, phone, and some lights. Also level of safety in usage of shower was poor.

Great place, the room was a bit small but it had everything i meeded

The staff were amazing and went out of their way to ensure our comfort and safety

The showers condition / hot water is pathetic. The AC was leaking water into the room. Sink no hot water .

Great staff. Friendly and helpful. Breakfast buffet was okay, a good amount of choices.

Such a great property with really nice amenities and a lovely staff.

Friendly hotel staff, quiet hotel, and nice breakfast.

Classic place, best location, great staff, good breakfast, rooms were a little small but still nice.

Great location. Easy walk to everything. Great service

Excellent location, the property is close to historic places and metro stations... everything liked me.