Dirty bathrooms no hot water. To loud. Hard beds. No AC or Heater. Rude employees. I’m never booking here again

Clean room. Awesome staff, who were super friendly. Amazing environment

Hostel was a good level of social with various activities you could sign up for. However multiple people across various rooms had money stolen from their locked lockers. Staff didn’t seem to want to investigate the issue. Reading back on reviews on other sites seems like a common issue so be warned if using a TSA approved lock. The bunk beds which were 6 beds joined were rocky you could feel anytime someone climbed into bed or moved.

I was surprised by the high ratings for this property. As a solo female traveler, I did not feel comfortable in the surrounding area, particularly after dark. The street is poorly lit, and because it is pedestrian-only, rideshares cannot drop off directly at the entrance, which made arriving at night feel challenging. I also often saw people loitering and using substances right outside the building, which added to the sense of insecurity. Inside, I encountered several issues: belongings went missing in the rooms, the bathrooms were not clean, and the courtyard flooded during rain. I also had an interaction with staff that felt unprofessional, and when I mentioned that I felt unsafe, the response was dismissive. In the end, I decided to move to a different hostel, which worked out better. The one positive was that Skye did a great job organizing social activities. Overall, however, I would not recommend this property for solo female travelers.

The best hostel

Great , friendly staff , amazing daily activities

El mejor hostal

The best

El mejor hostal, sin duda La competencia le queda corta Propiedad súper limpia, camas cómodas, con excelente staff

The service was not welcoming at all. Everything was okay until I asked for my invoice for my taxes. They started to create excuses and so far, they haven't sent it. I can update this review if they change their mind and send it but so far they're ignoring my calls and emails.

It was great would definitely stay here again!! Thank you

Solid

Was not expecting to have so much fun at the Hostel. With daily events and drinking games staying in can be as fun as going out to the bars. The bartender Max was a great bartender and great to talk with. The hosts Keren and Lily were also fun to play drinking games with and were great hosts at the boat party!

The staff members are friendly. This is clearly a “social” hostel that anyone can make new friends all over the world. I live in a mixed room and all my roommates are polite and respectful. Events happen everyday so even if you don't want to plan your trip, you can enjoy the city quite easily.

Muy bueno

I stayed at Viajero for a week in a 12-bed dorm Overall, it's an amazing hostel - one of the best I've stayed at. Highlights: - The building is beautiful - it's one of those 2-storey Latin American buildings with an open courtyard in the middle - The rooms and showers are clean, the kitchen is usually clean but could do with being checked a bit more often - It's a great social experience. The open courtyard makes it very easy to hang out and chat to people - The staff are very helpful and super friendly. A special thanks to the amazing and charming Brenda, who checked up on me each day after I got sick and after I said the A/C in the room was too cold Lowlights: - The dorm was too cold because the A/C was set too cold (the staff control it, not the guests). 24° was OK, anything lower than that was too cold - They tell you the coffee is "free", like it says on the sign outside, but then you discover that you actually have to pay 50 pesos ($2.40) for it during breakfast hours (8am to 11am) - For sure, I bet this makes great money for the hostel, but for the guests, it's just annoying... The coffee is just basic brew coffee from a big metal urn. It should be free at all hours. - They need to invest in ceramic cups. They have a limited number of metal cups, but the rest are plastic. This is not good and not safe for drinking hot drinks. E.g. the coffee from the urn is super hot, so it's going to melt the plastic into your drink

Excellent place to stay in if you want to enjoy the Historic Center, the staff is really nice and the place clean

Incredible experience. Super clean & friendly staff with vibrant atmosphere

Rude and disrespectful also threatening dangerous

Great excellent