Super Family friendly Hotel

The dining experience is exceptional, and the staff provides excellent service. The views are outstanding, making it a highly recommended place to stay. The location is conveniently close to numerous restaurants and attractions within walking distance. However, please note that the area is on an incline with many stairs, which may be challenging to navigate in hot weather.

We rented the penthouse (Del Sol) in the ‘offseason’ (July) for a 4 night stay. First, the views from our suite were INCREDIBLE and the way the room was decorated made the stay feel warm and welcoming. The bonus was our own hot tub on the large balcony. The property has 5 pools and the grounds are well taken care of and we had some tasty a fish tacos at the downstairs restaurant. Now the downsides… housekeeping stopped by once during our stay and after that we didn’t request it again. They only changed the towels and didn’t even bother making the bed. It was odd and seemed bare minimum. The coffee from the espresso bar tasted awful and we ended up buying instant coffee to make our own in the room. While the hotel is very peaceful, it’s not super close to other places and the cobblestone roads leading up to the hotel are rough- so plan to uber unless you like a challenging trek every day. Overall it was an okay stay but for the price we paid, I expected a bit more amenities, better service and a more updated ambience.

Everything was very good good location, good staff, clean, nice view, was only one thing the curtain from the windows to the hallway was very bright was hurt to sleep we tried to make it work, everything was very good 👍 😀

Great pool, great staff. Nice big beds. Great AC in bedrooms. A little musty elsewhere. Parking was a little challenging. But loved walking down to dinner in the city each night.

Staff was so accommodating. Restaurant on site 10/10. Rooms and views gorgeous

Avoid the Cave Penthouse at all costs!!! We booked the room based on the false and misleading information provided in the room description. The room does have a mini-split A/C unit that is virtually usless as the room does not have windows. It is trully a cave, wildlife included at no cost in the form of a familly of racoons that resides permanently within the structure and pays nightly visits to the living area, suffice it to say that bit of informatio. is omitted in the description and by the Administration during check-in. You will also be treated to an incessant cackle from the resident critter that remains stubbornly unidentified, but reminds you of your unwanted visit to its domicile throughout the night and guarantees a restless night ensuring a sleep free night. I will acknowledge that the Manager moved us to a traditional Penthouse with proper A/C and windows, which we will not take for granted ever again. Overall suggest alternate accommodations if you plan on visiting PV

This review gives me mixed feelings because I think the property is amazing. We had the “cave” room and it’s stunning. Open air villa, three floors, massive and very well decorated. The resort is well kept, lots of greenery and water features, wildlife etc. There’s one little restaurant and bar connected to the pool, but you’re 10-15 walking to the main area downtown. We really enjoyed everything but on our last night, someone or something opened our bedroom door and slammed it shut around midnight. We were terrified and couldn’t sleep. The hotel closes at 9 pm and opens at 8 am, and it’s a bit remote. We stayed awake until the hotel opened and we left immediately. We were informed there are no cameras on that side of the resort and the whole situation left us feeling unsafe. Luckily nothing was taken and we weren’t harmed, just scared.

What a fabulous place for a girls' trip! We loved the location, the room are DARLING, and it

I would definitely come back. It is close to a lot of great restaurants, shops, and of course, the beach. It's a quick uber ride to the more touristy part of PV if that's what you're looking for, but we LOVED Zona Romantica. The staff was kind, accommodating, and the resort is so stunning that I didn't mind staying in and being cozy on the rainy days. We made a lot of meals in the kitchen, which was a big plus. Also, the spa was wonderful!

I had a wonderful stay. The building is unique and beautiful. Also, the staff is top notch. Excellent service.

We stayed in the cave and it was epic! It's a work of art created by the owner as a present to his wife. You'll never stay anywhere like it. It is wildly creative and uniquely beautiful. The gardeners are brilliant.

Great property with a wonderful view.

We loved our room, the lovely pool and the staff was very helpful! Easy to take uber to/from or for walkers you can take a 10 min hilly walk to the beach and town along a busy road.

Incredible property -- unique, charming, modern, clean. Surprisingly good location despite being up a hill (use the secret staircase at the bottom to walk into town).

Very nice. Would consider staying again👍😊

Rooms are large and have plenty of seating/relaxing area with great views from the balcony. Kitchen is has all items needed for cooking. Washer/dryer in unit. Location is 5-10 min walk downhill (with lower entry gate on the main road) to town and beach area. Uphill return walk takes longer.

The cave room is seriously something special. I don’t know the story but it must have been someone’s home years and years ago. You can tell they put a lot of thought and intention (and money!) into building this unique space. It’s the perfect little oasis nestled into the mountain. Sure the finishes are older and you're basically sleeping outside (lol) but once you’re used to the sounds at night, I always felt safe and slept like a baby! The water features are so special and the view is spectacular. I had a million Snapchat messages of friends agreeing how cool the room was!! The bed and pillows were perfectly comfortable. There’s Netflix on the smart TV! There’s two seriously huge mini split ACs. It was 85 and sunny but we never needed to use them. The room service was excellent. We ordered the oxtail rissoto and popcorn chicken. The staff was so helpful. We communicated by text on WhatsApp to order food and arrange cleaning service - so convenient and always quick to respond! It was also really nice having a washer and dryer. The only very very minor thing was that the water took a minute to get hot but the shower felt great and had space for all my things. We loved our morning walk into town - 15 minutes down and cab up for about 80 pesos, well worth it! I was so sad to leave this beautiful place. I will 100% be staying here again. It must have been a difficult decision for the original owner to sell the property. I wish it was mine!!

The Marcela is a gem, it’s a beautiful place to spend several days enjoying PV. Easy walk to town to enjoy the hustle and bustle and then escape back to the super friendly staff, delicious food and drinks and great pool. The rooms themselves are beautiful decorated with traditionally Mexican decor, clean and comfortable. The pull out couch wasn’t very comfortable but that is our only complaint, the Marcela was a wonderful place to spend 10 days with our family. We would definitely stay again.

What a great stay. Place is charming and beautiful. Views of the city and the ocean - doesn't get any better. Great relaxing pools. Food was great at their restaurant and all the staff were wonderful and so friendly. Can't wait to return.