I stayed many times in this hotel and I always had a good time. Everything was great .Thank you.

👍

Honestly no idea how this property has scored anything above a 2. Plus points. Handy to bus station. Friendly check in staff. Nice reception area. Bad points. Room falling to bits. Bathroom horrible and dirty. Windows and floors dirty. Breakfast extra $10 (we didn't bother after seeing the state of the hotel). Advertised as having a guest laundry - it doesn't but has a paid (and expensive) laundry service/dry clean. The area around the bus station is grotty and lots of homeless and dirt. Four hotels so far in South America This was the worst except the nice friendly female at reception was very pleasant and helpful. Stay in the old town/port area or near the southern beaches This area is unpleasant to stay in and it's worth the cost of the uber to stay somewhere else.

I really liked staying here , however they charge you for every little thing. I think they need to specify that breakfast is $10 per person every morning.

Excellent service from the staff, especially at check-in. The room was generally very good, especially for the price; the only downside was the bathroom, which smelled musty. The water pressure was excellent, though.

Everything was excellent. Pretty clean, friendly staff and gorgeuos location.

It was great.

Clean room, helpful staff, easy check in.

It was the worse stay ever my room really bad smell they don’t clean

Central location very attentive staff

Breakfast cost was deceptively hidden.

The hotel staff didn't allow us to leave all our luggage in the room, two bicycles that we were bringing for a race were left in the parking lot of the hotel having an enormous risk of theft.

I did not eat breakfast

Staff is great. Did not have breakfast because I left to early.

nice

Stayed 2 nights and the location is great, right next to Tres Cruces bus terminal. Shopping and restaurants in the terminal, with a lot of places to reach easily by foot or taxi since it's in the middle of the city. They were renovating the hotel at the time of the visit (sept 2025) but didn't affect us since the stay was over the weekend. Oh and really nice view from the gym and the breakfast area.

The beds were excellent as was the food at a small pizzeria down the street, Tres Cruces cafe.

Very convenient since the bus terminal is right in front and there is a shopping center.

Very nice other than the construction going on. I would definitely stay again

Quarto muito limpo e organizado, ótimo atendimento da equipe. Café da manhã bom, porém com os mesmos itens todos os dias. Próximo à estação rodoviária e shopping Tres Cruces que tem boas opções para alimentação e lojas,