Aston Inn Lumajang - East Java

Explore Aston Inn Lumajang - East Java
9.4
Exceptional
From 108 reviews
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Cleanliness

9.4

Room Comfort

9.4

Meal

9.2

Location

9.4

Service and Facilites

9.3

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Distance to City Center (5)
Surroundings (4)
Accessibility (4)
Family Friendly (4)
Staff Friendliness (4)
Ambiance (3)
Room Space (3)
Bedroom (3)
Bathroom (3)
Hotel Area (3)
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Traveler Reviews Aston Inn Lumajang - East Java

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40
Customer reviews
G***n
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Business
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10.0
/10
Reviewed 2 week(s) ago
Never hesitate to stay here and panic when it's fully booked, confused about where else to stay
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Accommodation's Reply
02 May 2026
Dear Valued Guest, Warm regards from Aston Inn Lumajang! Thank you for taking the time to share your experience staying at our hotel. We are delighted to hear that our service and facilities met your expectations and provided a memorable experience. We sincerely hope to welcome you back on your next stay and provide you with an even more memorable experience at Aston Inn Lumajang. Sincerely, Othiel Reza El Sayadai, General Manager
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G***n
icon-Business
Business
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10.0
/10
Reviewed 2 week(s) ago
If in Lumajang, I always stay here and it is my main choice.
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Accommodation's Reply
02 May 2026
Dear Valued Guest, Warm regards from Aston Inn Lumajang! Thank you for taking the time to share your experience staying at our hotel. We are delighted to hear that our service and facilities met your expectations and provided a memorable experience. We sincerely hope to welcome you back on your next stay and provide you with an even more memorable experience at Aston Inn Lumajang. Sincerely, Othiel Reza El Sayadai, General Manager
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G***n
icon-Business
Business
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10.0
/10
Reviewed 2 week(s) ago
Super comfortable, city center, super good facilities
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Accommodation's Reply
02 May 2026
Dear Valued Guest, Warm regards from Aston Inn Lumajang! Thank you for taking the time to share your experience staying at our hotel. We are delighted to hear that our service and facilities met your expectations and provided a memorable experience. We sincerely hope to welcome you back on your next stay and provide you with an even more memorable experience at Aston Inn Lumajang. Sincerely, Othiel Reza El Sayadai, General Manager
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M***M
icon-Business
Business
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10.0
/10
Reviewed 5 week(s) ago
The hotel is comfortable and in the city center.
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Accommodation's Reply
09 Apr 2026
Dear Valued Guest, Greetings from Aston Inn Lumajang. Thank you for your positive review. We are delighted to hear that you enjoyed your stay, with our friendly staff and clean rooms. Your feedback encourages our team to continue providing the best service. We hope to welcome you back for another memorable stay. Sincerely, Othiel Reza El Syadai, General Manager
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Mia M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
New hotel, comfortable bed, good cleanliness, pleasant atmosphere.
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Accommodation's Reply
09 Apr 2026
Dear Ms. Mia, Greetings from Aston Inn Lumajang. Thank you for your positive review. We are delighted to hear that you enjoyed your stay, that the staff were friendly, and that the rooms were clean. Your feedback encourages our team to continue providing the best service. We hope to welcome you back again for another memorable stay. Sincerely, Othiel Reza El Syadai, General Manager
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R***d
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Parking is tight and there is no swimming pool.
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Accommodation's Reply
09 Apr 2026
Dear Valued Guest, Aston Inn Lumajang would like to inform you that we appreciate your feedback. We apologize if our parking area is not spacious enough and if the pool facilities were not fully operational, which may not have met your expectations. Your feedback is very important to us and will be used to evaluate and improve our facilities in the future. We hope to provide you with a better stay experience on your next visit. Sincerely, Othiel Reza El Syadai, General Manager
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R***y
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Leisure
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9.7
/10
Reviewed 7 week(s) ago
This new hotel, originally a 3-star hotel, has now expanded to a 4-star hotel, located on the main road in Lumajang. It offers ample parking, a wide variety of delicious food.
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Accommodation's Reply
09 Apr 2026
Dear Valued Guest, Warm regards from Aston Inn Lumajang. Thank you for your review. We are delighted to hear that you had a memorable stay at our hotel. From our convenient location on the main street in Lumajang and ample parking to the diverse menu that met your expectations, your compliments are a great encouragement to our team in maintaining our 4-star quality facilities and services. We hope to welcome you back on your next visit for an even better experience. Sincerely, Othniel Reza El Syadai, General Manager
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E***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Absolutely loved our stay! The staff was incredibly welcoming, friendliness, responsiveness, helpfulness. Perfect location, and will definitely come back!
1 people find it helpful
Accommodation's Reply
09 Apr 2026
Dear Our Beloved Guest, Warmest Greetings From Aston Inn Lumajang Thank you so much for your wonderful review. We are delighted to hear that you absolutely loved your stay and that our team’s friendliness, responsiveness, and helpfulness made a positive impression. We’re also glad you enjoyed our location. Your kind words truly motivate us to keep delivering the best service. We look forward to welcoming you back for another memorable stay. Regard, Otniel Rezha El Syadai General Manager
E***i
icon-Leisure
Leisure
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9.7
/10
Reviewed 7 week(s) ago
Absolutely loved our stay! The staff was incredibly welcoming, friendly, responsive, and helpful. Perfect location, and will definitely come back!
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Accommodation's Reply
09 Apr 2026
Dear Our Beloved Guest, Warmest Greetings From Aston Inn Lumajang Thank you so much for your wonderful review. We are delighted to hear that you absolutely loved your stay and that our team’s friendliness, responsiveness, and helpfulness made a positive impression. We’re also glad you enjoyed our location. Your kind words truly motivate us to keep delivering the best service. We look forward to welcoming you back for another memorable stay. Regard, Otniel Rezha El Syadai General Manager
Y***n
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9.4
/10
Reviewed 7 week(s) ago
It was a great stay here. The hotel staff was friendly, and the room was clean.
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Accommodation's Reply
09 Apr 2026
Dear Valued Guest, Greetings from Aston Inn Lumajang. Thank you for your positive review. We are delighted to hear that you enjoyed your stay, with our friendly staff and clean rooms. Your feedback encourages our team to continue providing the best service. We hope to welcome you back for another memorable stay. Sincerely, Othiel Reza El Syadai, General Manager
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Verified Traveler
icon-Business
Business
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8.8
/10
Reviewed 7 week(s) ago
Everything is good, unless the meal is not as good as the promotion. No swimming pool, and the parking area is not proper with the capacity.
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Anggita N.
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Business
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10.0
/10
Reviewed 9 week(s) ago
Clean room, clean towels. Everything was fine. Loved the place.
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Accommodation's Reply
17 Mar 2026
Dear Ms. Angkita, Warm regards from Aston Inn Lumajang. Thank you for your positive review! We are delighted to hear that you were impressed with the cleanliness of your room and towels, and that you felt comfortable throughout your stay. Your satisfaction is our top priority. We hope to welcome you back again for another memorable experience. Sincerely, Othiel Reza El Sayadai, General Manager
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Budiharti
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The hotel staff is very friendly... The room is clean.
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1 people find it helpful
Accommodation's Reply
06 Feb 2026
Dear Mr. Budiharti, With our deepest respect from Aston Inn Lumajang, Thank you for your 5-star rating 🙏 We are delighted to hear that you appreciated the friendliness of our staff even during the busy check-in period. Your compliments are a great inspiration to our entire team. Thank you also for your well wishes and encouragement. We will continue to strive to improve and enhance our facilities to provide even more comfortable and memorable stays for all our guests. We hope to welcome you back in the future. Sincerely, Othniel Reza El Syadai, General Manager
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Budiharti
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Friendly hotel staff, delicious food, clean rooms
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Accommodation's Reply
06 Feb 2026
Dear Mr. Budiharti, Greetings from Aston Inn Lumajang. Thank you for your review and 5-star rating 🙏 We are delighted to hear that the friendliness of our staff was still evident even during the busy check-in period. Your compliments are a great inspiration to our entire team. Thank you also for your kind wishes and greetings. We will continue to strive to improve our facilities to provide you with an even more comfortable and memorable stay. We hope to welcome you back again in the future. Sincerely, Othiel Reza El Syadai, General Manager
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Ayyub
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
very impressive... the suggestion for us to play billiards is very difficult... maybe that's all... the rest is all good
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1 people find it helpful
Accommodation's Reply
15 Jan 2026
Dear Mr. Ayyub, Greetings from Aston Inn Lumajang. Thank you for your excellent review and rating. We are delighted to hear that you were overall satisfied with our services and facilities. We apologize for the inconvenience caused by the billiards game. This feedback is very important to us, and we will immediately inform the relevant team to simplify and improve processes for our guests. Thank you again for your suggestion and trust. We look forward to welcoming you back again with an even better experience. Sincerely, Othiel Reza El Syadai, General Manager
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adrianus b. y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Good facilities and Gorgeous view from 8th floor room
1 people find it helpful
Accommodation's Reply
15 Jan 2026
Dear Bp. Adrianus, Warmest Greetings from Aston Inn Lumajang Thank you for your kind review. We’re delighted to hear that you enjoyed our facilities and the gorgeous view from your 8th floor room. Your positive feedback truly motivates our team to keep delivering the best experience. We look forward to welcoming you back for another wonderful stay. Regard, Otniel Rezha El Syadai General Manager
J***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The staff is friendly, even during chaotic check-in rush hours. 5 stars for a 3-star hotel in this city. Hopefully, they'll expand the hotel further to improve the facilities.
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+2
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Accommodation's Reply
09 Jan 2026
Dear Valued Guest, Greetings from Aston Inn Lumajang. Thank you for your review and 5-star rating 🙏 We are delighted to hear that the friendliness of our staff was still evident even during the busy check-in period. Your compliments are a great inspiration to our entire team. Thank you also for your well wishes and encouragement. We will continue to strive to improve and enhance our facilities to provide you with an even more comfortable and memorable stay. We hope to welcome you back again in the future. Sincerely, Othiel Reza El Syadai, General Manager
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J***i
icon-Leisure
Leisure
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9.4
/10
Reviewed 19 week(s) ago
The hotel is still very clean, the breakfast is delicious and varied, and the staff is friendly.
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1 people find it helpful
Accommodation's Reply
07 Jan 2026
Dear Valued Guest, Warm greetings from Aston Inn Lumajang. Thank you for your positive review and rating. We are delighted to hear that you felt comfortable with the clean hotel, enjoyed the delicious and varied breakfast, and felt the friendliness of all the staff. We hope to welcome you back again in the future. Sincerely, Othiel Reza El Syadai, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
(+) new hotel, clean & comfortable.. the room & bathroom lights are bright.. and there is a dispenser in the room hallway, so you don't have to worry about running out of drinking water.. strategic location.. (-) the bathroom glass is still transparent.. so if you take a shower you have to turn off the lights, but it is still faintly visible from the bed area if there is a light on.. it's a shame when staying with children who are already teenagers / adults it's a bit less suitable
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1 people find it helpful
Accommodation's Reply
07 Jan 2026
Dear Valued Guest, Warm greetings from Aston Inn Lumajang. Thank you for taking the time to share your experience with us. We are delighted to hear that you were pleased with the hotel's new and clean facilities, the lighting in your rooms and bathrooms, and the water dispensers in the hallways. We also appreciate your appreciation for the hotel's excellent location. Regarding your suggestion about the transparent bathroom mirror, we apologize for any inconvenience this may cause, especially when traveling with younger or older individuals. We have noted this valuable feedback and will forward it to the relevant department for evaluation and future improvements to enhance guest comfort and privacy. Thank you for your trust, and we look forward to welcoming you back in the future for an even better stay. Sincerely, Othiel Reza El Syadai, General Manager
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I***e
icon-Transit
Transit
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10.0
/10
Reviewed 22 week(s) ago
New and clean hotel, extra clean and comfortable bathroom, centrally located.
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Accommodation's Reply
10 Dec 2025
Dear Valued Guest, Warm greetings from Aston Inn Lumajang! Thank you so much for your kind review. We are delighted to hear that our cleanliness and service impressed you. Such feedback is very important to us in maintaining and continuously improving the quality of our service. We hope to see you again at Aston Inn Lumajang. We look forward to welcoming you back next time. Sincerely, Othiel Reza El Syadai, General Manager
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Number of reviews per page
20
40