Hotel West Plaza

Explore Hotel West Plaza
9.2
Exceptional
From 1,648 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Traveler Reviews Hotel West Plaza

Number of reviews per page
20
40
Top reviews
carlos
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

this is my second hose, i loved it
ERNESTO
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice place to stay
Lorena
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I like everything from the hotel especially the room that had more than enough space for my son’s wheel chair . The terrace was my favorite so relaxing….
George
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location, bar, jacuzzi, and friendly bartender upstairs. Elevator extremely small and slow so we used the stairs. Has a “gym” but needs better equipment…overall good experience.
liz
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We loved our stay. Check in was easy enjoyed the dinner and jacuzzi at night. My kids loved everything and so did I. This will be our place to stay when coming to Tijuana.
Joel
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very close to where i lived
Joshua
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Checkin was easy and staff are all very helpful and friendly. No noise complaints and decently priced for the area. Only complaint is the AC shuts off when you’re nit in the room as electricity is controlled by key card and we were only given one card at checkin.
Paul
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This place was great! The rooms are large and functional, the building is located in a very central part of Tijuana. The absolute best part is the rooftop! It has hot tubs, a sauna, a bar, and lots of seating with a great view of the downtown area. Would definitely stay again.
Jose
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Awesome place to stay
Maria
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I loved how helpful and welcoming everyone was. I would definitely come back here! There is valet parking. Please tip them because they go above and beyond to make sure guests are taken care of. I appreciated the staff at the front desk as well. They made sure to answer all our questions I had (in broken Spanish) and greeted us with friendly faces. It can be a little overwhelming driving into central Tijuana but I promise you the people will make sure you’re taken care of. There’s amazing tacos and brunch 5-10 minutes away. Go explore Tijuana! It’s amazing!
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Juan
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The place is in the tourist area down town very clean cutest rooms and great amenities.
Elvira
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No towels in the bathroom had to hunt down the housekeeper to ask for them. Call ed the front desk beforehand no one answered.
Nelson
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great stay. Friendly staff
prashant
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall good
Rukshini
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I enjoyed the rooftop bar and the service by Alexe; he was very hospitable. The rooms are very clean, and the staff is very helpful. This is our second visit to this Hotel.
Rosa
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Pretty and modern spacious rooms. Staff was very helpful
Carlos
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Comfortable and clean
Martha
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Muy buen lugar lo recomiendo Muy limpio Las personas muy amables La comida muy buena Y yo si realmente recomendaría y También regresaría Gracias
Jose
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was clean food was amazing. Even though the location were the hotel is located is quite busy you’re able to get a good night sleep. Hotel has a close valet parking security is there 24/7
Ernesto
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel over all is ok, the room I got for my stay the glass shower door was missing, and the refrigerator was missing.
Number of reviews per page
20
40