All the stuff at this property were extremely nice and the manager Arnold went above and beyond everybody was kind the hotel is beautiful. The only downside was the bathroom. I had to put my toiletries on the floor as there’s no shelves and the sink is too small to put anything down on the room. Could also use a closet or some drawer space. In spite of this, the staff was great and the location was awesome and I would stay there again.

Central location, easy in & easy out - didn't rate the amenities because I didn't use them, just one night stay

Booked a stay there and within minutes needed to modify it and received ZERO help. Have stayed at over 10 Moxy hotels in past and still got less than pathetic support. I will never stay at a Moxy or use Expedia ever again.

Bunk beds - steps, small bathroom and no windows - not great value

Amazing location Friendly staff

Hotel was well decorated and clean. Room was well furnished and also clean. Stayed 3 days, no hot water in the entire building at all the entire second day - staff very unhelpful, could not offer alternative place to shower, could not offer partial refund or other compensation. In addition, £38 for a double gin&tonic and a 330ml Kopparberg at the bar. The bar is very pretty but prices are insane, even for London.

Great location, they don’t have individual iron’s per room, instead they have an ironing room. Staff was very pleasant and helpful.

After checking into the room and unpacking,

We stayed for one night. The location was great, we were a bit early but would have to pay £30 extra for early check-in so just left our bags instead for no charge. My son and husband needed to change into suits so just used the hotel toilets instead which are very nice. It's self check in which was relatively easy but there was staff on hand to help and gave us directions to our rooms. The rooms are very clean and comfortable, for some reason they had huge bathrooms which are nice but it just seemed like the space would have been better used to make the bedroom a big bigger with more storage. Over all though it's a good hotel in a great location with very friendly helpful staff, so all good .

Great location, very nice staffs. Nice a clean and trendy rooms, the hotel had an unfortunately issue with the hot water in the hotel last night but everything was fixed by the morning. The morning breakfast buffet had plenty of variety.

Lovely hotel in great location for Theatres. Hotel is very modern and room was small but functional. We had basic room which was fine for a night or 2. Would not be suitable if you had mobility issues as you have to climb over one another to get into bed. Tea and coffee facilities are in rooms, hair dryer and lovely toiletries. Was beautifully clean. Hotel is a bit quirky but I would definitely stay here again

Great location, very well run. Funky vibe.

Friendly staff, clean, quiet rooms, great location - not huge but had a bunk bed setup with all the necessary amenities (&good quality)

Overall, our stay at the moxy was a good experience. Positives: The hotel is centrally located - it is right next to transit and many things are within walking distance. The staff were all very friendly and welcoming. They assisted us with check in, carrying bags, and getting answer ring questions. Check in was fast and painless, since everything can be done on your own using the kiosk/tablets. The hotel itself was nice and the rooms were clean and modern. Negatives: The bathroom - while the size of the bathroom is normal, there is no actual counter or other space to store your items. The shower door opens inward, which is quite awkward. The hallways had very thick carpet, which was difficult to roll suitcases through. Overall review: 4/5. No major downsides, and the staff really helped make our experience a positive one. Would recommend staying here if you are visiting London.

Absolutely amazing hotel in the centre of Piccadilly circus, breakfast was incredible so much better than anticipated and the restaurant looked so beautiful. Bed super comfy. I will definately be back. Thank you

Small room, huge pillar in the middle making it hard to move around.

The property was conveniently located and walking distance to restaurants, shopping and theaters. We were able to catch hop on off bus easily and able to grab a quick cab ride to a tour we booked through Viator at Kensington palace. Some of the cons of the Moxy not a lot of staff on hand. It’s self check in and check out. No elevator, using an escalator with luggage difficult. Although rooms clean double bed is a bunk and high using ladder to climb which can be difficult if older. The room also had a dangerous step down that I missed a tripped several times and the shower adjacent to the toilet was also a hazard and hit my head on several times. We were asked to move out of our room and had a half hour to do so due to some sort of a leak without warning or assistance or luggage cart. Although clean and conveniently located not sure I would go back.

Location is brilliant

Very good location, good service

Simple check in, lovely staff, amazing selection of drinks and a wonderful sleep!