Overall Ratings & Reviews EL LAGO HOTEL

Traveloka (75)
Other sources (2)
9.5
Exceptional
From 75 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.2

Meal

9.2

Location

9.4

Service and Facilites

9.3

People often mention about EL LAGO HOTEL
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Family Friendly (6)
Taste (6)
Surroundings (5)
Ambiance (5)
Room Space (5)
Bedroom (5)
Bathroom (5)
In-house Restaurant (5)
Staff Friendliness (4)
Hotel Area (4)
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Traveler Reviews EL LAGO HOTEL

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40
Customer reviews
W***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The staff is friendly and the hotel is clean. If you want a beautiful sunset view, we recommend getting an upgraded room.
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Accommodation's Reply
15 Oct 2026
Hello Kak, thank you so much for your 9.1 rating and for taking the time to share your experience at El Lago Hotel. 😊 We are delighted to hear that you were satisfied with the friendliness of our staff and the cleanliness of the hotel. Thank you also for your suggestion on choosing a room to enjoy the beautiful sunset view. 🌅✨ Your comments and compliments mean a lot to us and motivate us to strive to provide the best service and memorable stays for all our guests. Thank you for choosing El Lago Hotel. We hope to welcome you back to Kintamani again to enjoy the beautiful views and impressive stay as always. Sincerely, The El Lago Hotel Team
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Dwi
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Nice place to enjoy Mount Batur. Everything is clean and the food is delicious 🫶
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Accommodation's Reply
28 Sep 2026
Dear Mr. Dwee, Thank you so much for your review and the 10.0 rating for El Lago Hotel! 😊 We are delighted to hear that you enjoyed the atmosphere in Kintamani, the cleanliness of the hotel, and the food we served. Thank you for choosing El Lago Hotel as your place to experience the beauty of Mount Batur. We hope to welcome you back again soon! Sincerely, The El Lago Hotel Team
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Great experience for stay at this place for sunrise.
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Accommodation's Reply
03 Sep 2026
Dear Guest, Thank you very much for giving us a perfect 10.0 and for sharing your wonderful feedback. We’re delighted to hear that you had a great stay with us and enjoyed the experience, especially for witnessing the beautiful sunrise. It was our pleasure to have you at El Lago Hotel. We hope to welcome you back again for another memorable stay in Kintamani. Warm regards, El Lago Hotel Team
Ajeng P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Very aesthetic hotel, beautiful views.
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1 people find it helpful
Accommodation's Reply
28 Aug 2026
Hello Ajeng, Thank you so much for taking the time to write a review for El Lago Hotel. 😊 We are delighted to hear that you enjoyed the hotel's beautiful atmosphere and stunning views 🏔️✨ We hope your stay at El Lago was a memorable and enjoyable experience. Thank you for choosing El Lago Hotel and we hope to welcome you back to Kintamani again ❤️ Sincerely, The El Lago Hotel Team
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I Made S.
icon-origin-TRAVELOKA
8.1
/10
Reviewed 8 week(s) ago
Nice view, just the small room doesn't match the rate.
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1 people find it helpful
Accommodation's Reply
03 Sep 2026
Dear Mr./Ms. i made, Thank you for taking the time to provide us with a review and feedback. We are delighted that you enjoyed the views our El Lago Hotel offers. We also appreciate your comments regarding room size and value for money. We understand that comfort and room size are important to your stay, and this feedback will be used to improve the quality of our services. Thank you for choosing El Lago Hotel. We hope to provide you with an even better experience on your next stay. Sincerely, The El Lago Hotel Team
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P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Clean, comfortable rooms, friendly, helpful staff, incredible views, and the indoor dining room is also very nice.
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Accommodation's Reply
28 Aug 2026
Hello Kak, Thank you so much for taking the time to write a review and share your experience staying at El Lago Hotel. 😊 We are delighted to hear that you were comfortable in our clean room and received friendly and helpful service from our team. We are also happy to hear that you enjoyed the beautiful views and the dining experience at our restaurant. 🏔️✨ Your encouraging words mean a lot to the entire El Lago team and inspire us to continue striving to provide the best service to all our guests. Thank you for choosing El Lago Hotel. We hope to welcome you back to Kintamani again for another memorable stay. ❤️ Sincerely, The El Lago Hotel Team
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gabriel a. j. p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The staff service is friendly, the sunrise view from the room is very good.
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Accommodation's Reply
22 Aug 2026
Hello Gabriel, Thank you so much for your review and compliments! 😊 We are delighted to hear that you were satisfied with the friendly service from our staff and enjoyed the beautiful sunrise view from your room. Thank you for choosing El Lago. We hope to welcome you back for another enjoyable stay in Kintamani. Sincerely, The El Lago Hotel Team
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Y***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Perfecto!! A very comfortable place with a very perfect view.
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1 people find it helpful
Accommodation's Reply
22 Aug 2026
Hello sister, thank you so much for giving us a perfect 10.0 rating and sharing your experience with us! 😊 We are so glad you felt very comfortable during your stay at El Lago Hotel and enjoyed the beautiful views we offer. We are happy to know that the atmosphere and scenery of Kintamani made your experience even more meaningful. 🌅🏔️ Thank you for choosing El Lago Hotel and for taking the time to write a review. We hope to welcome you back to Kintamani again for another memorable stay. Sincerely, The El Lago Hotel Team
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Yulia S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
An unforgettable experience. One of the best hotels of my Bali trip. The only minor complaint is that the bathroom walls are yellowing and need a scrubbing, but otherwise, the experience was very impressive. The breakfast was very interesting and perfect. Awesome stay.
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Accommodation's Reply
22 Aug 2026
Hello Yulia, Thank you so much for giving us a perfect 10.0 rating and sharing your experience staying at El Lago Hotel 😊 We are delighted to know that El Lago was one of the best hotels during your visit to Bali and that you enjoyed your stay, especially our breakfast which you found interesting and perfect. Hearing that you had a memorable experience means a great deal to our entire team. We also greatly appreciate your feedback regarding the bathroom wall. We apologize for this situation and will take immediate action to rectify the remaining issues to ensure it is well-maintained and comfortable for all our guests. Thank you for choosing El Lago Hotel and for your compliments and feedback. We hope to welcome you back again for another enjoyable stay in Kintamani 🌅🏔️ Sincerely, The El Lago Hotel Team
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Alvin L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The rooms are comfortable, clean, and offer stunning views of Mount Kintamani. The atmosphere is cool and peaceful, especially in the morning. The staff is friendly, the food is delicious, and the selection is quite varied. It's perfect for a relaxing getaway and enjoying the natural scenery.
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Accommodation's Reply
09 Aug 2026
Hello Mr. Alvin, Thank you so much for your excellent rating and for sharing your experience staying at El Lago Hotel 😊 We are delighted to hear that you enjoyed the comfortable and clean room, the beautiful view of Mount Kintamani, the cool and peaceful atmosphere, and the friendly service from our team. We are also pleased to hear that you enjoyed the food and menu we prepared. Thank you for choosing El Lago Hotel as your vacation spot and for enjoying the natural beauty of Kintamani. We hope to welcome you back again for an even more memorable experience. Sincerely, The El Lago Hotel Team
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Yasamonika
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
It just lacks an elevator... hehehe. The rest is perfect... you can see the sunrise from inside the room.
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Accommodation's Reply
09 Aug 2026
Hello Yasamonika, thank you so much for giving us a 9.7 rating and sharing your experience staying at El Lago 😊 We are very happy to hear that you enjoyed your stay, especially the opportunity to watch the sunrise directly from your room. Regarding the elevator, we apologize, El Lago currently does not have an elevator, and all rooms are accessible via stairs. We understand that an elevator would make access much more convenient, and we appreciate your feedback. Thank you for choosing El Lago, and we hope to welcome you back to Kintamani again! Sincerely, The El Lago Hotel Team
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R***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
The drive from Kuta is 1.5 hours, but it's worth it once you arrive, for the best views. The food is all Western, though I recommend making an Indonesian menu.
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1 people find it helpful
Accommodation's Reply
31 Jul 2026
Dear Guests, Thank you for your excellent rating and for taking the time to share your experience at El Lago Hotel. We are delighted to know that your visit to the hotel was rewarded with the stunning views you enjoyed upon arrival. The beauty of Lake Batur and Mount Batur is a key attraction we strive to offer to all our guests. Thank you also for your feedback regarding the menu. Your suggestions are invaluable and will be taken into consideration in adding more Indonesian dishes to our menu to provide an even more enriching dining experience for our guests. We hope to welcome you back to El Lago Hotel in the future. Sincerely, The El Lago Hotel Team
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Enjoy the beauty of the sunrise directly from the balcony of your room while enjoying breakfast and every corner of the hotel is aesthetic.
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Accommodation's Reply
31 Jul 2026
Dear Guests, Thank you so much for your excellent rating and for sharing your experience staying at El Lago Hotel. We are delighted to hear that you enjoyed the beautiful sunrise view from your room's balcony while having breakfast, and we are also pleased to know that the beautiful design throughout the hotel made a wonderful impression throughout your stay. Thank you for choosing El Lago as your vacation destination. We hope to welcome you back again to enjoy the same stunning sunrise views next time. Sincerely, The El Lago Hotel Team
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G***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
The facilities looked new and clean, the view was terrific, and the food was really worth the price.
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Accommodation's Reply
31 Jul 2026
Hello, Thank you very much for your wonderful review and for giving us such a great rating. We are delighted to hear that you enjoyed our clean and well-maintained facilities, the breathtaking views, and the food at our restaurant. Knowing that you found your dining experience worth the price is especially rewarding for our team, as we always strive to provide great quality and value. Thank you for choosing El Lago. We truly appreciate your support and look forward to welcoming you back for another memorable stay in Kintamani. Warm regards, El Lago Team
A***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 16 week(s) ago
Rooms with super aesthetic, healing views, fresh air directly from the mountains... especially in the morning mist, it feels like a staycation above the clouds... the downside is that the food is mostly western food and transportation is inadequate.
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Accommodation's Reply
31 Jul 2026
Dear Guests, Thank you for your excellent rating and for sharing your experience at El Lago Hotel. We are delighted to hear that you enjoyed the beautiful rooms, relaxing atmosphere, fresh mountain air, and the morning misty moments that create a feeling of being above the clouds. This is the experience we aim to provide to all guests visiting Kintamani. Thank you also for your feedback regarding the food menu and transportation options. We greatly appreciate this feedback and will use it as a basis for our ratings to further improve our services and guest experience. We hope to welcome you back to El Lago Hotel again to enjoy the beauty of Kintamani. Sincerely, The El Lago Hotel Team
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Putri M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Very impressive with the view from inside the room and outside the room.
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Accommodation's Reply
31 Jul 2026
Dear Ms. Putri, Thank you so much for your excellent rating and for sharing your experience at El Lago Hotel. We are delighted to hear that you were impressed with the beautiful views, both from your room and throughout the hotel. The beauty of Lake Batur and Mount Batur is an experience we strive to provide to all our guests. We hope to welcome you back again for another wonderful experience at El Lago Hotel. Sincerely, The El Lago Hotel Team
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Very clean and comfortable hotel. We love it. Highly recommended.
1 people find it helpful
Accommodation's Reply
31 Jul 2026
Hello, Thank you very much for your perfect rating and your wonderful recommendation. We are delighted to hear that you found our hotel clean and comfortable, and that you loved your stay with us. Your recommendation means a great deal to our team and motivates us to continue providing the best experience for every guest. We look forward to welcoming you back to El Lago for another memorable stay. Warm regards, El Lago Team
r***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Very good, the service is top, the employees are all friendly, 5 stars in short.
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1 people find it helpful
Accommodation's Reply
31 Jul 2026
Hello, thank you so much for your perfect score and wonderful review. We are delighted to hear that you were satisfied with our service and felt the warm welcome from the entire El Lago team. Reviews like this encourage us to continue striving to provide the best service to all our guests. We hope to welcome you back to El Lago again in the near future. Sincerely, The El Lago Hotel Team
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S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The staff is friendly and the rooms are very comfortable.
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Accommodation's Reply
31 Jul 2026
Dear Guests, Thank you for your excellent rating and for sharing your experience. We are delighted to hear that you enjoyed your comfortable stay and the friendly service from our team. Guest satisfaction is our top priority, and your feedback motivates us to continue providing the best service. We hope to welcome you back to El Lago Hotel again for another memorable stay. Sincerely, The El Lago Hotel Team
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Azi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
Completely unsuitable for people with disabilities and the elderly. No elevator or accessibility. Government regulations due to earthquake risk. Very cramped rooms at a fairly high price. The view is pleasant. The interior designer needs to rethink the cabinetry; it's not very functional. Other than that, it makes me want to linger here.
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+5
2 people find it helpful
Accommodation's Reply
31 Jul 2026
Dear Ms./Mrs. Azi, Thank you for your excellent rating and for taking the time to share your experience at El Lago. We are delighted to hear that you enjoyed the beautiful views and relaxing atmosphere during your stay. Thank you for your valuable feedback regarding accessibility for guests with disabilities. It is true that our hotel does not yet have an elevator or special entrance for guests with mobility limitations, as our building is constructed along the Kintamani hillside and adheres to local construction regulations. We understand that this may be inconvenient for senior citizens or guests with disabilities, and your feedback will be taken into consideration for future facility development. We also appreciate your comments regarding the cabin design. Such feedback helps us continuously improve the comfort of our guests. Thank you for choosing El Lago. We hope to welcome you back again soon. Sincerely, The El Lago Hotel Team
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