Nice quiet hotel

Clean new good staff

Staff were very friendly. Brand new hotel so rooms were clean and well equipped. Only problem was the air conditioner sounded like a fricken jet engine and if you didn’t leave it on, the room got so hot it was impossible to sleep. We woke up every time the a/c unit turned on intermittently throughout the night. Bring some ear plugs.

Very clean, very spacious, and the breakfast is very good with fresh fruits.

Met with friendly staff at check in room and hotel were clean and spacious

room was very clean and the s

The hot included breakfast great. Staff were friendly. Bed was comfy. Only complaints - the water pressure seemed low and the bathroom door didn’t lock. Nothing that ruined the trip. I often stay at Hyatt house when travelling and will continue.

Excellent rooms, excellent breakfast.

I always prefer to stay with hyatt, doesn’t matter the location its always clean and staff is always great. This location was exceptional. The staff was amazing especially Tori she was as so great at check in. The room was so clean and nice, and breakfast was so good

Great place

Immaculate new hotel with great amenities.

Only thing missing was a hot tub

Very nice place. Good staff. Well taken care of

Very nice place. Staff was helpful and polite. Would recommend.

Clean room, excellent staff

Very clean, modern, and friendly. Great addition to Thunder Bay!

Front desk staff were very friendly and helpful. Room was extremely clean and spacious.

Rooms were nice and I like that they have everything you’ll need to a workout room, laundry room, and a pool

We loved it

The staff were great, place was very well kept, food was good. The only issue was minor and it was the toilet handle was broken but still kind worked not a big enough issue to complain about room 513 sorry forgot to mention it on my way out