Overall, our stay was okay, but I would not rank it above the Drake or the Royal.
We paid for a cot, and while it was set up when we arrived, we were disgusted to find that it consisted of a thin mattress placed directly on the floor beside the patio where there was a significant number of bugs. At the very least, the cot should have been up on an elevated frame.
The room itself was also far more basic than I expected—just the bare essentials.
We had booked a Harbourfront room, and after several messages back and forth with the property, we were assured that our rooms would be side by side. Instead, they were located at opposite ends of the “Bunkie” building, which was disappointing. The Harbourfront rooms also felt more like motel-style accommodations built on a raised deck than part of a boutique hotel experience.
You can tell the hotel is making an effort, but the restaurant was unexpectedly closed—something we had not been informed about—and the overall experience lacked the thoughtful touches we appreciated at both the Drake and the Royal. As a result, the stay fell far short of our expectations.
One improvement I would strongly recommend is reconsidering the exterior lighting. With bright coach lights mounted above each room entrance. These lights attract a large number of bugs, and as soon as you open the door, they swarm into the room. This made arriving and entering our room quite unpleasant. I would not recommend the Harbourfront rooms.