The Hotel at Claramount Club

Explore The Hotel at Claramount Club
9.6
Exceptional
From 218 reviews
Cleanliness

10.0

Service and Facilites

9.8

Traveler Reviews The Hotel at Claramount Club

Number of reviews per page
20
40
Top reviews
John
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful property clean well appointed and staff were terrific. Thanks for a lovely visit
Taylor
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property was beautiful and the staff was extremely helpful. Unfortunately the pictures online painted a different picture for where the rooms were located on the property. The rooms were beautiful but they were located off the main property which we weren’t aware of. Also the main restaurant was closed during our stay, which we weren’t informed of and that was one of the main reasons we wanted to stay at the property.
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Simon
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

20/10!!
Jennifer
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved the location, style and friendliness of the staff. Very helpful, accommodation and easy to communicate with. Only one little note which I don’t like to mention helpful hints. The floors in the room needed a good wash. Other than that everything was top notch and such a lovely experience. Thank you so much.
Jacklyn
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We loved the fire pit and day beds
Francesca
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had an amazing stay at this gorgeous hotel. Super clean and comfortable. Would absolutely stay here again.
Alexa
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

we had a great time. Definitely make sure you have time to use up the amazing amenities. We really enjoyed our breakfast at the lobby cafe. Staff was beyond helpful and kind. I bit quieter when we were there if you're looking for a lively crowd or space this might not be for you. Room was beautiful and super cozy and dark for a good sleep. Harbour view was okay from our room, I wouldn't pay extra for it. All views seem nice. Overall, amazing 10/10.
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Antonio
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall, our stay was okay, but I would not rank it above the Drake or the Royal. We paid for a cot, and while it was set up when we arrived, we were disgusted to find that it consisted of a thin mattress placed directly on the floor beside the patio where there was a significant number of bugs. At the very least, the cot should have been up on an elevated frame. The room itself was also far more basic than I expected—just the bare essentials. We had booked a Harbourfront room, and after several messages back and forth with the property, we were assured that our rooms would be side by side. Instead, they were located at opposite ends of the “Bunkie” building, which was disappointing. The Harbourfront rooms also felt more like motel-style accommodations built on a raised deck than part of a boutique hotel experience. You can tell the hotel is making an effort, but the restaurant was unexpectedly closed—something we had not been informed about—and the overall experience lacked the thoughtful touches we appreciated at both the Drake and the Royal. As a result, the stay fell far short of our expectations. One improvement I would strongly recommend is reconsidering the exterior lighting. With bright coach lights mounted above each room entrance. These lights attract a large number of bugs, and as soon as you open the door, they swarm into the room. This made arriving and entering our room quite unpleasant. I would not recommend the Harbourfront rooms.
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LYNE
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stayed in a beautiful Harbour view room, the hotel is well located and the staff is very friendly. Highly recommend !
Stephanie
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful stay!
Christina
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely room, clean pool, all round great stay. Very nice, thank you
Pina
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everyone and everything was great
Aliya
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were amazing! Nice facilities. AC went out one night and had to wait for next day to be fixed but understandable during busy season and staff were apologetic. Lots of kids in the summer.
William
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent hotel and quick walk to downtown Picton and very close to marina
Myles
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great hotel! Super clean and friendly staff. On site restaurants were great! Will return for sure!
Alex
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

La suite était impeccable et très propre. Le personnel a apporté des attentions très appréciées pour chacun des membres de notre famille. La nourriture au Foundry est excellente et le personnel hyper sympathique. La piscine est très propre de même que les salles pour se changer. Je recommande fortement!
Jack
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Suites were large and beautiful. Staff very helpful and friendly. Indoor pool was fantastic.
Dave
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was spotless…staff were amazing. The pool is indoor not outdoor. One of the two restaurants on property was closed during our stay which was a minor inconvenience. ( no breakfast available) Great location with a quiet scenic view of the harbour in Picton.
Trevor
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location. Great amenities. Excellent room. It exceeded our expectations.
Number of reviews per page
20
40